Removing Product issues since 2.0 update

  • Resolved thebonnebijouterie

    (@thebonnebijouterie)


    1 year, 10 months ago

    Since the 2.0 update, removing products from the wishlist there have been some issues when removing products from the wishlist.

    Firstly, when I remove a product there is a popup shown, despite the ‘Show successful notice in popup’ option being unchecked in the plugin settings. How can I disable this please?

    Secondly, when I remove a product, it temporarily removes all the products and I get a ‘Your Wishlist is currently empty.’ message. If I refresh the wishlist page then the products display correctly again (with the removed product correctly removed).

    However, once refreshed, the product counter displays no products being present (unfilled heart) until another product is added to the wishlist. However, this doesn’t happen if I enable the ‘Show number of products in counter’ option in the plugin settings. Then it correctly displays the number of products in the wishlist.

    I have tried removing all other plugins and reverting to a default theme but the issue still persists.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author templateinvaders

    (@templateinvaders)

    1 year, 10 months ago

    Hi @thebonnebijouterie

    It looks like AJAX response returns wrong wishlist for some reason. Could you share a link where we can test the issue? You can use help page on our website or chat in plugin settings.

    The wishlist page AJAX actions popup doesn’t related to the settings for add to wishlist button. But we can add separate option to disable it (it could confuse website users for such action without any feedback).

    Thread Starter thebonnebijouterie

    (@thebonnebijouterie)

    1 year, 10 months ago

    Hi there,

    Thank you very much, I have just sent a message using the chat function with the details and a link.

    If you could add a seperate option to disable it that would be brilliant please. Hopefully the feedback of the wishlist item disappearing/being removed from the list should be enough to not confuse them.

    Thanks,
    Bonnie

    Plugin Author templateinvaders

    (@templateinvaders)

    1 year, 10 months ago

    Hi @thebonnebijouterie

    It could be three possible bottlenecks to produce such an issue:

    1. Your web server PHP setup disabled the short_open_tag feature. We just released version 2.0.4 to fix this issue. Just proceed with automatic updates.

    2. You have some cache issues. Purge all possible cache including your local browser.

    3. You override wishlist table templates in your active theme. You can always check the status of templates while navigating to Dashboard->WooCOmmerce-> Status and scroll the page down to the section “TI WooCommerce Wishlist Templates”.

    P.S. The option to hide the popup on the wishlist page was added in the 2.0.3 version.

    luboslives

    (@luboslives)

    1 year, 10 months ago

    Hi, the update to 2.0.4 has not fixed this issue. I see it’s been mentioned in at least two other forum posts.

    I unloaded all my custom styles and removed my custom templates, just using the core plugin as-is and it’s still behaving as described in these posts. I tried deactivating and reactivating the plugin, that didn’t clear anything up.

    – removing a product (X) will pop up a notice and then display an empty wishlist. refreshing the page restores the wishlist.
    – adding a product to cart with that button does the same thing.

    I should add, it’s not a cache issue as I’m testing locally and in private browsing.

    Plugin Author templateinvaders

    (@templateinvaders)

    1 year, 10 months ago

    Hi @luboslives

    Could you share a link where we can test your issue? You can use help page on our website or support chat on settings page in case you don’t want to post it here. Thanks.

    luboslives

    (@luboslives)

    1 year, 10 months ago

    Thanks @templateinvaders I will try the email form on your site.

    luboslives

    (@luboslives)

    1 year, 10 months ago

    On closer inspection, the problem seems to be with your paging logic. Hopefully support reads this before digging in too deep to my email.

    Locally, I would only have a few items in my wishlist, and it would appear to disappear entirely, but in my live environment I have 4 pages of items in my wishlist. Instead of clearing it out, it appears to jump to page 2 and the page counter incorrectly reads “0/4”. Something’s getting scrambled there.

    Plugin Author templateinvaders

    (@templateinvaders)

    1 year, 10 months ago

    @luboslives

    Thanks for the bug report, the wrong file was included in the 2.0.4 version and affects only pagination for the wishlist owner. The pagination issue was fixed in the 2.0.5 version.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Removing Product issues since 2.0 update’ is closed to new replies.