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Resolved sinapars
(@sinapars)

6 months, 1 week ago

Hi Team,

You are probably familiar with WP Hive Insights sites. This site runs WordPress plugins in a simulated environment and VPS and automatically checks Performance, problems, errors, compatibility, and other issues.
Unfortunately, problems have been identified by this site on all versions of your plugin that have not been resolved yet
Things like the picture below:
https://drive.google.com/file/d/1HH_rn6QZALJPETl7Fknyaqxn8FScmx7n/view?usp=sharing

Full stream in this link:
https://wphive.com/plugins/betterdocs/

Do you have a plan to solve these problems?

BR

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Zeba Afia Shama
(@zebaafiashama)

6 months, 1 week ago

Hi @sinapars

I hope you are doing well.

Thank you for sharing all the details. I have forwarded that to the dev team and hopefully they will fix the issue as soon as possible.

Also, I will keep giving you updates here.

Thank You

Plugin Support Zeba Afia Shama
(@zebaafiashama)

5 months, 1 week ago

Hi @sinapars

I am so sorry for the delayed response.

BetterDocs is currently compatible with the PHP 8.1.12 version and the WordPress 6.4.3 version.

Also, our dev team has investigated and found some JS errors, which they have fixed and released in the new version.

But on the WP Hive website, it is still not showing updated, maybe the automated tests were not tested timely. I can confirm that all the issues have been resolved.

If, using BetterDocs, you face any issues, please feel free to reach out to us here.

Thank You

Plugin Support Zeba Afia Shama
(@zebaafiashama)

5 months ago

Hello again @sinapars

Sorry for the inconvenience.

We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

We are waiting for your response.

Thank You

Plugin Support Zeba Afia Shama
(@zebaafiashama)

3 months, 2 weeks ago

Hello again @sinapars

I hope you are doing well.

About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

Have a nice day

Thread Starter sinapars
(@sinapars)

3 months, 2 weeks ago

Hi Again @zebaafiashama

I’m sorry for my late reply
All the previous problems have been solved, but a new problem has been detected, which may be worth checking by your technical team

Minimal impact on pagespeed:
https://wphive.com/plugins/betterdocs/

BR

Viewing 5 replies - 1 through 5 (of 5 total)

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