Predefined values no longer work – donation not possible due to parsing error

  • Resolved Monique Dubbelman

    (@boemedia)


    2 years, 8 months ago

    When a customer tries to donate with a predefined value, the form says you need to specify a value and loops back to ‘choose your own value’.

    In console, I get the following error: (index):283 The specified value "5,00" cannot be parsed, or is out of range.

    How can I solve this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • adham24a2

    (@adham24a2)

    2 years, 8 months ago

    Hi,
    How did you predefined the values in the WP dashboard?

    It should be written like this:
    10.00/25.00/50.00/75.00

    so No comma but point

    have a look on this site

    https://www.quartermasters.org/word-kwartiergever/

    I hope that helps

    Thread Starter Monique Dubbelman

    (@boemedia)

    2 years, 8 months ago

    Thanks @adham24a2 , that did the trick.

    Strangely, with comma’s it worked fine until 2 weeks ago. Also, the example given in the Dutch translation is confusing, since that implies using comma’s for decimals (which is the common way of notating this in the Netherlands)

    The descriptive hint says:
    Scheid bedragen met een /. Voorbeeld: "5,00/10,00/25,00/50,00"

    adham24a2

    (@adham24a2)

    2 years, 8 months ago

    So it works.. happy to hear that..
    Yes what you said is true. The documentation is not perfect and also not always up to date. Sometimes, like yesterday and few weeks ago, anew plugin’s update is released but no changes in the documentation. The information are in the change log.

    sometimes they made tiny changes and that might brake the functionality on your site. So I advise you to stop the automatic update, and always read the updated log before updating.

    fijn weekend nog.

    Thread Starter Monique Dubbelman

    (@boemedia)

    2 years, 8 months ago

    Thank you for the suggestion of looking into the decimal notation. No need to explain how (automated) updates and documentation works though, I’m aware of that.

    adham24a2

    (@adham24a2)

    2 years, 8 months ago

    🙏👍

Viewing 5 replies - 1 through 5 (of 5 total)
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