PDFs uploading with strange letters and showing up blank

  • cdmc

    (@cdmc)


    4 weeks, 1 day ago

    Have the most recent WP version and use PDF EMBEDER plug-in to upload PDFs as products to download. It was working fine, but keep having intermittent problems with PDF’s uploading with strange letters in the title and are BLANK. I.E., StartAgain-score-qx6lia.pdf. Can anyone advise what to do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • threadi

    (@threadi)

    4 weeks, 1 day ago

    How do you upload the PDF files?

    Thread Starter cdmc

    (@cdmc)

    4 weeks ago

    Thank you so much for your quick reply. I go to the media library from within the product tab, hit “upload file” then choose the PDF from OneDrive. In trying to troubleshoot this with my husband, we discovered it we just went into the “media” tab from the main menu and uploaded it into the media library from there, then the PDFs upload correctly. I am unsure what is going on, and why they upload fine from the “media” tab, but not from the “media” sub-tab in the product tab.

    threadi

    (@threadi)

    4 weeks ago

    You are talking about a product tab, which plugin do you use for this? WooCommerce? Then you should contact its support forum for clarification: https://wordpress.org/support/plugin/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
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