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alligatorshoes
(@alligatorshoes)

1 month ago

Hi! I’ve added the plugin Stop WP Emails from going to Spam and configured the TXT record as requested; however, my emails are not arriving at all. Where can I look to troubleshoot this issue? People need to reset their passwords.

The page I need help with: [log in to see the link]

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Plugin Author Alan Fuller
(@alanfuller)

1 month ago

If they are not arriving at all, not just going to spam, it is likley that your host does not support PHP email ( you can ask your host support )

There are plugins that help you debug WP email delivery this one would be OK https://en-gb.wordpress.org/plugins/email-log/ you should be able to see if they are actually going out or stuck.

Or if PHP email is not supported you can move to an SMTP plugin like https://wordpress.org/plugins/fluent-smtp/

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In: Plugins
1 reply
2 participants
Last reply from: Alan Fuller
Last activity: 1 month ago
Status: not resolved