Password protection alert display

  • Resolved dsogawa

    (@dsogawa)


    1 year, 7 months ago

    Hello,
    I don’t have password protection on my site, but I still get these alerts.

    https://gyazo.com/8050056ef692152e9d41f7f875ec94b5

    And only the summary information is not displayed.

    https://gyazo.com/87869f9f6e7e9431af364dc5c67cc81a

    System information is below.

    -- WordPress Configuration

Version: 6.1.1
Language: ja
Permalink Structure: /%post_id%/

-- Accessibility Checker Configuration

Version: 1.3.7
Database Version: 1.0.2
Policy Page: Unset
Activation Date: 2022-12-15 06:31:06
Footer Statement: Disabled
Authorization Username: Unset
Authorization Password: Unset
Delete Data: Disabled
Include Statement Link: Disabled
Post Types: 1Simplified Sum Position: after
Simplified Sum Prompt: when required
Post Count: page: publish = 21, draft = 1, private = 2
Error Count: 0
Warning Count: 0
DB Table Count: 0

-- WordPress Active Plugins

Accessibility Checker: 1.3.7
AddQuicktag: 2.6.1
Advanced Custom Fields PRO: 6.0.5 (needs update - 6.0.6)
All in One SEO: 4.2.8
Classic Editor: 1.6.2
Custom Post Type Permalinks: 3.4.5
GTranslate: 2.9.14
HTML Editor Syntax Highlighter: 2.4.4
PublishPress Future: 2.8.0 (needs update - 2.8.1)
Redirection: 5.3.6
SiteGuard WP Plugin: 1.7.3
WP Multibyte Patch: 2.9
Yoast Duplicate Post: 4.5

-- Webserver Configuration

PHP Version: 7.2.31
MySQL Version: 5.6.30
Webserver Info: Apache

-- PHP Configuration

Memory Limit: 256M
Upload Max Size: 128M
Post Max Size: 128M
Upload Max Filesize: 128M
Time Limit: 300
Max Input Vars: 1000
Display Errors: N/A
PHP Arg Separator: &

    What are the possible causes?

    Thank you.

    • This topic was modified 1 year, 7 months ago by dsogawa.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    Hello @dsogawa,

    This message appears when the plugin fails to access the front end of the website.

    It’s likely an issue with your server’s PHP version or the SiteGuard WP Plugin.

    You’re running PHP 7.2.31 which reached end-of-life at the end of 2019. WordPress has a minimum requirement of PHP 7.4 or greater which is likely to change soon as PHP 7.4 just reached end-of-life. It’s best to upgrade to PHP 8.

    I haven’t tested the SiteGuard WP Plugin but it may be blocking access as well. You can try disabling that plugin or modifying the setting and seeing if that fixes the issue.

    Thread Starter dsogawa

    (@dsogawa)

    1 year, 7 months ago

    Hello steve.
    Thank you for your reply.

    Sorry about the late reply.

    I understand.
    Admittedly, I was aware of the PHP version issue as well.

    It’s difficult to change the PHP version due to the server I’m using, but I’ll try to verify the SiteGuard WP Plugin issue.

    Thank you for your help.

    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    No problem, feel free to reach out if you have any other questions.

    Lukasz

    (@wpfed)

    1 year, 7 months ago

    I’m also running into this issue and I don’t have any password protection plugins setup:

    Whoops! It looks like your website is currently password protected. The free version of Accessibility Checker can only scan live websites. To scan this website for accessibility problems either remove the password protection..

    On PHP 7.33, NGINX 1.23.2, WP 5.8.6, curl supported

    I’m running the check on my staging sites as I always have and I always used WP 2FA – Two-factor authentication for WordPress plugin.

    • This reply was modified 1 year, 7 months ago by Lukasz.
    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    @wpfed, is the plugin successfully scanning. PHP 7.33 has reached end-of-life and doesn’t meet WordPress’ minimum requirement of PHP 7.4. You might want to confirm that your server is allowing the PHP file_get_contents function.

    Lukasz

    (@wpfed)

    1 year, 7 months ago

    @stevejonesdev sorry that was a typo, I have PHP 7.4.33

    • This reply was modified 1 year, 7 months ago by Lukasz.
    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    Is the plugin returning any issues?

    Lukasz

    (@wpfed)

    1 year, 7 months ago

    Odd, the error went away now, I didn’t do anything besides the passage of time haha, maybe some cache issue.

    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    It may have just needed a post to be saved or the page to be refreshed. If you have any other issue feel free to open a new issue.

    Thread Starter dsogawa

    (@dsogawa)

    1 year, 7 months ago

    @stevejonesdev

    You might want to confirm that your server is allowing the PHP file_get_contents function.

    I used PHP’s file_get_contents function to verify that I could get the contents. (PHP version is 7.2.31, SiteGuard WP Plugin is disabled)

    And the following error is displayed and content acquisition failed.

    file_get_contents: SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in…

    Therefore, when I changed it to ignore SSL errors, I was able to successfully retrieve the content.

    Is the above error related to this issue?

    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    @dsogawa, If you update to version 1.3.9 you can bypass the SSL validation by adding this filter to your functions.php file.

    add_filter( 'edac_no_verify_ssl', '__return_true' );

    Let me know if that solves the issues you listed above.

    Thread Starter dsogawa

    (@dsogawa)

    1 year, 7 months ago

    @stevejonesdev Thank you for your prompt response.
    I will try to verify it later.

    Thread Starter dsogawa

    (@dsogawa)

    1 year, 7 months ago

    @stevejonesdev 

    Hello,
    Regarding the matter in the title, I was able to solve it with the latest version you updated.
    Thank you for your prompt response.
    My client is currently using custom posts, and we are considering introducing a paid version.
    They seem to like the ease of use of the plugin.

    Thank you.

    Plugin Author Steve Jones

    (@stevejonesdev)

    1 year, 7 months ago

    I’m glad the fix worked for you @dsogawa. Yes, the paid version will allow for scanning custom posts types plus many other features such as full site scanning and managing issues at a site wide level. If you have any questions please reach out to us. Thanks!

Viewing 14 replies - 1 through 14 (of 14 total)
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