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Resolved bigant841
(@bigant841)

4 years, 5 months ago

Hello,

A client of mine is current using version 1.0.5 when displaying their events. When I upgrade the plugin these events are no longer being displayed in the plugin. How do I go about moving the events from 1.0.5 to your latest version?

Thank you

Viewing 10 replies - 1 through 10 (of 10 total)

Moderator Pippin Williamson
(@mordauk)

4 years, 5 months ago

Hi @bigant841,

At the top of your Dashboard there should be a notice indicating there is an upgrade routine to run. Click the link in that notice and it will initiate the migration routine to move the events into the new database.

You can see more information here: https://sugarcalendar.com/version2-0-released/

Thread Starter bigant841
(@bigant841)

4 years, 5 months ago

Thank you for the quick replay. Based on your instruction I am not seeing this message anywhere in my dashboard.

Moderator Pippin Williamson
(@mordauk)

4 years, 5 months ago

Do you have any plugins installed that hide or move admin notices?

Thread Starter bigant841
(@bigant841)

4 years, 5 months ago

No I don’t

Moderator Pippin Williamson
(@mordauk)

4 years, 5 months ago

Is this a standard site or part of a multisite install?

As a quick test, could you please deactivate all other plugins and see if the notice shows up when you do that?

Thread Starter bigant841
(@bigant841)

4 years, 5 months ago

Standard site. I just tried deactivating all other plugins and the notice never showed up.

Moderator Pippin Williamson
(@mordauk)

4 years, 5 months ago

Roughly how many events are on this site? There are definitely more than zero?

Does the Calendar menu item in the left menu show up?

Thread Starter bigant841
(@bigant841)

4 years, 5 months ago

1,229 and yes it does.

John James Jacoby
(@johnjamesjacoby)

4 years, 5 months ago

Hi @bigant841,

I’ve reached out to you privately via our Sugar Calendar support system.

We’ll get this figured out together, and I’ll make sure to post any solutions here once we have something.

Talk soon,
-JJJ

John James Jacoby
(@johnjamesjacoby)

4 years, 5 months ago

Following up, a big thank you to @bigant841 for allowing us to fix his site up, we will be releasing Sugar Calendar 2.0.14 later this week with a fix for the 1.x to 2.x migration script.

Viewing 10 replies - 1 through 10 (of 10 total)

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