• Resolved victorkun

    (@victorkun)


    3.6.10 gives us an error :
    [23-Jul-2019 10:42:08] 1. Trying to send backup file to S3 Service …
    [23-Jul-2019 10:42:08] Connected to S3 Bucket “XoXoXoX” in us-west-XoX
    [23-Jul-2019 10:42:08] Checking for not aborted multipart Uploads …
    [23-Jul-2019 10:42:08] Starting upload to S3 Service …
    [23-Jul-2019 10:44:19] ERROR: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 5242912 bytes)
    =======================================
    Details :
    PHP 7.3
    php.ini -> memory_limit = 1024M
    filesize =
    1172170230 backwpup_Q56F5CBU01_XoX_dailyfull_2019-07-23_10-37-26.tar.gz
    =======================================
    Our backups ran fine under version 3.6.0.
    And that version has a checkbox for Multipart Uploads.
    3.6.10 does not.
    ============================================================
    I tried another test : php.ini -> memory_limit = 3072M
    I still got the same error :

    ERROR: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 5242912 bytes)

    …but at least the file got uploaded to S3.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter victorkun

    (@victorkun)

    Per Google, 1073741824 bytes = 1024 Mebibytes
    So it looks like there’s some 1024 limit being set somewhere…but where?

    And like I said, 3.6.0 works fine, but 3.6.10 does not.
    I don’t think raising my php.ini memory_limit to even higher values is a safe solution.

    Thanks in advance!

    Thread Starter victorkun

    (@victorkun)

    I found something else…
    wp-config.php –> define( ‘WP_MAX_MEMORY_LIMIT’, ‘1024M’ );

    When I set
    php.ini –> memory_limit = 2048M
    and
    wp-config.php –> define( ‘WP_MAX_MEMORY_LIMIT’, ‘2048M’ );

    …the error disappears, and all works fine. But we can’t keep raising these values ad infinitum…especially if our backup is larger than our available RAM.

    So, my conclusion is :
    3.6.0 – setting for Multipart Uploads allow larger file uploads to S3
    3.6.10 – NO SETTING for Multipart Uploads, so it is broken/not allowed anymore.

    Correct?
    Can it be fixed?
    Is there an option someplace where I can re-enable it?

    Thanks in advance!

    Plugin Support BWU support

    (@duongcuong96)

    Hi @victorkun
    it was an issue after we upgrade the AWS S3, our devs are currently investing in 🙂
    Will be back to you when I have something new

    Thread Starter victorkun

    (@victorkun)

    Thanks for the reply!
    Looking forward for the updates/fixes…. 8)

    Plugin Support BWU support

    (@duongcuong96)

    @victorkun
    btw, in the meantime, you can temproary using the older 3.6.9 version 🙂

    Plugin Support BWU support

    (@duongcuong96)

    Hi @victorkun
    Please update the plugin to the latest 3.7
    Thanks!

    Plugin Support BWU support

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

    Plugin Support BWU support

    (@duongcuong96)

    @victorkun
    Please help us try the new version which fixed s3 issue, thank you so much!
    https://www.dropbox.com/s/hcd4p5tr37m1ivc/backwpup-1474.zip?dl=0
    Looking forward to hearing new feedback from you ^^

    pavelevap

    (@pavelevap)

    @duongcuong96

    Sorry for hijacking this topic, but I have the same problem (S3 with allowed memory error). I tried to use latest 3.7.1 and it always ended with this error (but file was transferred on the second try).

    I also tried to use your 1474-BackWPup version (from reply above) and I can confirm that it works very well and without error! Waiting for official release, thank you.

    Plugin Support BWU support

    (@duongcuong96)

    hello @pavelevap
    yes in the 3.7.1, the upload sometime got broken, this is fixed in 1474-BackWPup ^^

    Great, but after further testing it seems to me that it works only sometimes or only when running backup manually? When I set up backup to AWS with WordPress cron (weekly), then it works for the first time, but during second week error came back 🙁

    Do you have any estimate for release date?

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Is Multipart Upload disabled/broken in 3.6.10?’ is closed to new replies.