Import doesn’t load any form

  • Resolved Ihtisham Zahoor

    (@shaampk1)


    5 years, 5 months ago

    Hello,

    I have been trying to import RM forms from old site to the new site. Upon clicking the Upload button it doesn’t load form using RMagic.xml and doesn’t show any error as well. Any suggestion, please.

    Thanks!
    Ihtisham Zahoor

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    5 years, 5 months ago

    Hi,

    Thank you for writing to us.

    The issue is not replicating at our end. Kindly share more details for debugging it.

    Looking forward to your response.

    Thread Starter Ihtisham Zahoor

    (@shaampk1)

    5 years, 5 months ago

    Hello,

    Thank you for reaching out. My issue has already been resolved.

    For future reference who might come looking for the same issue. Here is what i did. I simply imported wp_rm_fields and wp_rm_forms tables from old website to the new one. Ofcourse, i renamed the table prefixes as well. It worked like a charm.

    Regards,
    Ihtisham Zahoor

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    5 years, 5 months ago

    Hi Ihtisham,

    Thanks for your valuable inputs. In order to allow us to better understand this problem for our analysis, could you please also provide following information:

    1- Which PHP version your server is using?
    2- WordPress and RegistrationMagic versions where issue was visible.
    3- Was these versions same across old and new sites?

    Your further feedback will be highly appreciated.

    Thread Starter Ihtisham Zahoor

    (@shaampk1)

    5 years, 4 months ago

    Hello,

    Here is the information you required.

    1- PHP version 7.1
    2- WordPress version 5.1.1 / RegistrationMagic version 4.5.1.2
    3- No, I updated the version on old site. So, version for the plugin on both sites was the same.

    I hope that helps.

    Thanks.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    5 years, 4 months ago

    Hi,

    Thank you for providing the information. I have forwarded it to our technical team to check out for bugs. So far we have not been able to replicate the issue but your inputs will definitely help in future maintenance release.

    I am sorry you had to face the issue in the first place, but glad you found a workaround.

Viewing 5 replies - 1 through 5 (of 5 total)
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