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Resolved militarygraphics
(@militarygraphics)

1 month, 3 weeks ago
Hello, for the past several days my PENDING and PAST DUE queue’s are around 2564 and 2563, respectively. When an order is received, we receive admin email notifying us that an order has come in, and Power Automate receives the order.paid event, and Print Node also prints out the invoice for our team to fulfill the order.
For the past several days this has gone from a few seconds to many HOURS, if at all, and it appears there are many actions that are stuck there. Also it seems to affect Woocommerce Analytics which reports only 2 or 3 sales when maybe 20 or 30 have been made, but eventually appears to catch up after many hours.

How do I fix this??? I have since updated all plugins that I can and that had no effect. Here’s a screenshot of that Scheduled actions tab: https://prnt.sc/UIW9J3A8Wxso . I have contacted my web host which assures me all is fine from their end, CRON running successfully, etc. My web developer has no idea either.

I sure hope someone can help me, I’m at wit’s end! Sincerely, Tim

… Here’s the Woocommerce status report:

` WordPress Environment WordPress address (URL): https://militarygraphics.com Site address (URL): https://militarygraphics.com WC Version: 8.9.3 REST API Version: ✔ 8.9.3 Action Scheduler Version: ✔ 3.7.4 Log Directory Writable: ✔ WP Version: 6.5.4 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ✔ Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 2 GB PHP Time Limit: 600 PHP Max Input Vars: 16384 cURL Version: 7.29.0 NSS/3.90 SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.24-MariaDB Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.9.3 WC Database Prefix: wp_ Total Database Size: 7471.32MB Database Data Size: 4427.81MB Database Index Size: 3043.51MB wp_woocommerce_sessions: Data: 1.52MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosg (woosg) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ✔ Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 2 GB WC Pages Shop base: #22 – /shop/ Cart: #23 – /cart/ Checkout: #24 – /checkout/ My account: #25 – /my-account/ Terms and conditions: ❌ Page not set Theme Name: Version: (update to version 0 is available) Author URL: Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: military/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0 military/woocommerce/cart/cart.php version 7.8.0 is out of date. The core version is 7.9.0 military/woocommerce/cart/shipping-calculator.php military/woocommerce/checkout/form-checkout.php military/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0 military/woocommerce/content-product.php military/woocommerce/emails/admin-cancelled-order.php military/woocommerce/emails/admin-failed-order.php military/woocommerce/emails/admin-new-order.php military/woocommerce/emails/customer-completed-order.php military/woocommerce/emails/customer-invoice.php military/woocommerce/emails/customer-new-account.php military/woocommerce/emails/customer-note.php military/woocommerce/emails/customer-on-hold-order.php military/woocommerce/emails/customer-processing-order.php military/woocommerce/emails/customer-refunded-order.php military/woocommerce/emails/customer-reset-password.php military/woocommerce/emails/email-addresses.php version 5.6.0 is out of date. The core version is 8.6.0 military/woocommerce/emails/email-customer-details.php military/woocommerce/emails/email-downloads.php military/woocommerce/emails/email-footer.php military/woocommerce/emails/email-header.php military/woocommerce/emails/email-order-details.php military/woocommerce/emails/email-order-items.php military/woocommerce/emails/email-styles.php version 7.4.0 is out of date. The core version is 8.6.0 military/woocommerce/emails/plain/admin-new-order.php military/woocommerce/emails/plain/email-addresses.php version 5.6.0 is out of date. The core version is 8.6.0 military/woocommerce/emails/plain/email-customer-details.php military/woocommerce/emails/plain/email-order-details.php military/woocommerce/emails/plain/email-order-items.php military/woocommerce/global/wrapper-end.php military/woocommerce/global/wrapper-start.php military/woocommerce/loop/orderby.php military/woocommerce/myaccount/form-login.php military/woocommerce/order/order-details-item.php military/woocommerce/order/tracking.php military/woocommerce/single-product/add-to-cart/variable.php military/woocommerce/single-product/product-image.php military/woocommerce/single-product/product-thumbnails.php military/woocommerce/single-product/up-sells.php military/woocommerce/taxonomy-product_cat.php military/woocommerce/taxonomy-product_tag.php Outdated Templates: ❌ <pre class=”wp-block-code”><code> Learn how to update</code></pre> WooCommerce PayPal Payments Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ Subscriptions Mode: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings async-product-editor-category-field launch-your-store Daily Cron: ✔ Next scheduled: 2024-06-14 21:48:01 -07:00 Options: ✔ Notes: 208 Onboarding: completed Social Login Facebook: ✔ Available Twitter: Disabled Google: ✔ Available Amazon: Disabled Linkedin: Disabled Paypal: Disabled Disqus: Disabled Vkontakte: Disabled Action Scheduler Complete: 1,191,365 Oldest: 2024-05-12 16:16:09 -0700 Newest: 2024-06-14 08:15:36 -0700 Pending: 2,564 Oldest: 2024-06-13 10:33:14 -0700 Newest: 2024-06-21 02:55:35 -0700 Failed: 333 Oldest: 2024-04-24 13:18:23 -0700 Newest: 2024-06-03 13:14:03 -0700 Status report information Generated at: 2024-06-14 08:26:29 -07:00 `
- This topic was modified 1 month, 3 weeks ago by militarygraphics.
The page I need help with: [log in to see the link]

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Plugin Author Barry
(@barryhughes-1)

1 month, 3 weeks ago

Hi @militarygraphics,

Sorry to hear you are experiencing difficulties. It definitely looks like you have a lot of actions being processed (with over 1 million completed—bearing in mind completed actions are deleted after a month, at least by default).

Can you navigate to the past-due tab and look at the actions: do they tend to belong to a common group, or do the hooks have a common prefix? Or, notice anything interesting in the listed args? Sometimes this gives us extra information about the origin of these actions.

Also, can you give an indication of how long the oldest past-due action has been waiting?

anastas10s
(@anastas10s)

3 weeks, 6 days ago

Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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Huge number of Pending and Past Due Scheduled Actions

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