Great support and on-boarding

We had a set of requirements that were surprisingly difficult to find in one plugin in the ‘donation’ space. A big one was the ability to interface to multiple payment gateways. Not too many plugins out there can do this (at the time of writing this review). After a fairly extensive search we settled on GiveWP. GiveWP doesn’t do everything we want to do well (at least not yet), the big one for us being the ability to sell raffle-types of tickets and the handling associated with that. But again, we don’t believe there’s a better option out there at this time and…we see that GiveWP continues to make improvements frequently and would not be surprised to see that specific feature better incorporated into GiveWP.
GiveWP can be used to create the forms you need for donations (or as we sometimes do, major event sign-ups). They have an add-on for Divi but it had a bug in it. GiveWP identified that in the process of helping us debug our problem and I have to say, the support was really outstanding. In addition to the Divi issue we had (resolved by using shortcodes) they made two different videos that helped us to understand how to do certain specific things that we needed (not bugs…just how to do things that we needed to do in our circumstances). Also, when you buy the premium version, you have the opportunity to have an on-boarding call, and we did that. That was really helpful and enabled us to get up to speed faster in terms of using GiveWP. We also asked follow-up questions to the person who on-boarded us and she was very responsive and helped us and guided us where needed e.g. in one case to supporting documentation for a detailed answer, in another just giving us the direct information we were looking for, and in a third engaging the support team to help us with an issue.
There’s a good chance by the time you read this, the DIvi bug will be resolved. And in that regard, this is going to be one really slick thing about GiveWP if you are a Divi user like me. They have a number of Divi elements to embed forms and form grids and some other ones such as donation history, donor wall, donation receipt, login, profile editor, etc.
GiveWP has quite a number of add-ons, a key one for us being peer-to-peer fundraising but there are a lot of others ones as well including text-to-give, all kinds of payment gateways, a manual donation add-on, a few email marketing add-ons (AWeber, Mailchip and some others). For Elementor users, they have a Donations Widget For Elementor add-on. They have social sharing add-on and a Facebook Pixel tracking add-on.
GiveWP can create customizable PDF receipts, and all the various emails you might send out to donors (which are also customizable).
We view it as the best plugin option available in this space due to the rich feature set, the excellent on-boarding and support provided.