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benoitfouc
(@benoitfouc)

5 months, 3 weeks ago

Hello there, i place the shortcode [premmerce_active_filters] on the product category template page using Elementor builder. But the filter not appear :

regards

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Robert Fortaleza
(@robfrtlz)

5 months, 3 weeks ago

Hi @benoitfouc,

Thanks for reaching out to us.

I could not replicate the behavior from my test site. That said, would you be so kind to share the exact page where we can see the issue?

Looking forward to your response.

Thread Starter benoitfouc
(@benoitfouc)

5 months, 3 weeks ago

Hello, sure you can see it here : https://dev.trot.naturepartage.com/semelles
If you want we can talk about that by email, i can give you an access to the stagging website.

Plugin Support Robert Fortaleza
(@robfrtlz)

5 months, 2 weeks ago

Hi @benoitfouc,

Thanks for the URL. Upon checking, it appears that you were able to sort it out, as I could see the filters. Image for reference: https://share.zight.com/QwuX490Q

Please do not hesitate to let me know if you should need further assistance.

Thread Starter benoitfouc
(@benoitfouc)

5 months, 2 weeks ago

hello there, looking to your screenshot you are on the wrong website.

please check this link : https://dev.trot.naturepartage.com/semelles

regards

Viewing 4 replies - 1 through 4 (of 4 total)

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In: Plugins
4 replies
2 participants
Last reply from: benoitfouc
Last activity: 5 months, 2 weeks ago
Status: not resolved