Fatal errors – same issues
-
I’m having this exact same issue as the links below. I’m told to start a new thread, so here it is. 🙂 Thought it might just be related to needing to update the plugin, so updated it, and it crashed the website w/ the same error these people are having:
https://wordpress.org/support/topic/plugin-update-3-1-5-issue-php-fatal-error-uncaught-error/
https://wordpress.org/support/topic/fatal-error-wc_braintree-not-found/
Think there’s several major issues w/ this plugin. Hope you can figure it out soon, because we may need to change payment processors.
-
Zubair,
It’s impossible to get the status logs from the UI since this problem produces a critical error.
Here is a stack trace from my Nginx logs:
2024/06/23 16:51:39 [error] 1147#1147: *481 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class “WC_Braintree” not found in …/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/class-wc-gateway-braintree-paypal-blocks-support.php:20
Stack trace:
#0 …/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/woocommerce-gateway-paypal-powered-by-braintree.php(601): WC_Gateway_Braintree_PayPal_Blocks_Support->__construct()
#1 …/wp-includes/class-wp-hook.php(324): WC_PayPal_Braintree_Loader->{closure}()
#2 …/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 …/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 …/wp-content/plugins/woocommerce/src/Blocks/Integrations/IntegrationRegistry.php(50): do_action()
#5 …/public/wp-includes/class-wp-hook.php(324): Automattic\Woo” while reading response header from upstream, client: …, server: …, request: “GET /category/programming/ HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php-fpm.sock:”, host: “…”, referrer: “…”
Greetings Shameem,
I have already removed the plugin files entirely and reinstalled twice. First from the WordPress.org plugin market and a second time from the new WooCommerce extension market. After both reinstalls the same error remained.
The class referenced does exist, it is just not loaded. If I include its path in the file manifesting the problem then another class appears to be “not found”. My guess is the plugin is incompatible with the latest WooCommerce and/or PHP 8.3
Hi @user2037
My guess is the plugin is incompatible with the latest WooCommerce and/or PHP 8.3
Yes, it could be. Have you tried testing with other PHP versions, like 8.2 or 8.1? Does the error still occur?
However, I’m using PHP 8.3 on my testing site and I haven’t been able to replicate the error.
Just to make sure we’re on the same page, does this error happen after you enable the plugin or when you make a payment through it? Could you walk me through the steps you took when the error occurred?
Lastly, have you run a conflict test yet? If not, I recommend running one to help us pinpoint the root of the problem. More info: https://woocommerce.com/document/how-to-test-for-conflicts/
I hope that helps! Let me know once you have done a conflict test!
The critical error appears on any visit to the site, whenever the Braintree plugin is activated. I’ve tried reinstalling WordPress and WooCommerce from scratch, yet error still recurs.
PHP 8.3.8
WooCommerce 9.0.2
WooCommerce Legacy REST API 1.0.2
Deactivating other plugins did not help. Changing to a default theme didn’t help.Hello user2037
Thank you for your reply.
I have tested the Braintree plugin with PHP PHP 8.3.8 and WooCommerce 9.0.2.
Everything appears to be working fine on my end.Here are screenshots for your reference:
To further diagnose this issue, we need to determine if this problem occurs on a different server.
Would it be possible for you to clone the site to a different server?
It can be a local server environment like LocalWP.Looking forward to your response. 🙂
Best regards.
We are trying to install this plugin’s updates on WC 8.2.2, PHP 7.4.33, and found the latest version that will not crash is 3.1.3.
All later versions crash with OP error.
[08-Jul-2024 13:35:32 UTC] PHP Fatal error: Uncaught Error: Class 'WC_Braintree' not found in /home/www/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/class-wc-gateway-braintree-paypal-blocks-support.php:20
Stack trace:
#0 /home/www/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/woocommerce-gateway-paypal-powered-by-braintree.php(601): WC_Gateway_Braintree_PayPal_Blocks_Support->__construct()
#1 /home/www/public_html/wp-includes/class-wp-hook.php(310): WC_PayPal_Braintree_Loader->{closure}(Object(Automattic\WooCommerce\Blocks\Payments\PaymentMethodRegistry))
#2 /home/www/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#3 /home/www/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /home/www/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Integrations/IntegrationRegistry.php(50): do_action('woocommerce_blo...', Object( in /home/www/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/class-wc-gateway-braintree-paypal-blocks-support.php on line 20We will upgrading WC and Braintree plugin step by step then.
It’s disappointing the current set of “Requires” headers in this plugin don’t seem to disallow updating at least via WP CLI.
- You must be logged in to reply to this topic.
