• Hi All,

    First timer here.

    I use Name Cheap and just added a second domain. I use Elementor Pro for the first site but it doesn’t show up for the new site. Only the non-pro version does. I found the PRO version in my plug-ins as it was put in there by the initial designer. I am now doing the Elementor work myself as she disappeared.

    Thanks for any advice,

    Al

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://elementor.com/support/

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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