editor comment moderation screen broken

have tried deactivating all plugins and using default theme with only woocommerce active, using godaddy managed hosting. For whatever reason editors cannot moderate comments the screen is broken and this does not effect admins.

The screen does not fully load (no check boxes and no hover links):

View post on imgur.com

any ideas greatly appreciated! 🙂

system status report follows:

### WordPress Environment ###

Home URL: http://sensiproducts.com
Site URL: http://sensiproducts.com
WC Version: 2.6.14
Log Directory Writable: ✔
WP Version: 4.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.27
PHP Post Max Size: 65 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔

### Active Plugins (21) ###

Redux Framework: by Team Redux – 3.6.3
Contact Form 7: by Takayuki Miyoshi – 4.6.1
Event Organiser: by Stephen Harris – 3.1.7
Google Analytics Dashboard for WP: by Alin Marcu – 4.9.6.1
Image Widget: by Modern Tribe
Inc. – 4.2.2

WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12
Meta Box: by Rilwis – 4.10.1
Slider Revolution: by ThemePunch – 5.2.6
Search Engine Visibility: by GoDaddy – 0.5
User Switching: by John Blackbourn – 1.0.9
Widget Data - Setting Import/Export Plugin: by Voce Communications - Kevin Langley
Sean McCafferty
Mark Parolisi – 1.5.3

WooCommerce: by WooThemes – 2.6.14
WordPress Importer: by wordpressdotorg – 0.6.3
Yoast SEO: by Team Yoast – 4.2.1
WP Store Locator - CSV Manager: by Tijmen Smit – 1.1.1
WP Store Locator: by Tijmen Smit – 2.2.7
YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.1.2
YITH WooCommerce Catalog Mode: by YITHEMES – 1.4.0
YITH WooCommerce Compare: by YITHEMES – 2.1.0
YITH WooCommerce Quick View: by YITHEMES – 1.1.4
YITH WooCommerce Wishlist: by YITHEMES – 2.0.16

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ✔

### WC Pages ###

Shop Base: ❌ Page ID is set
but the page does not exist

Cart: ❌ Page ID is set
but the page does not exist

Checkout: ❌ Page ID is set
but the page does not exist

My Account: ❌ Page ID is set
but the page does not exist

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: snskanta
Version: 1.1
Author URL: http://snstheme.com
Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: snskanta11/woocommerce/archive-product.php
snskanta11/woocommerce/cart/cart-totals.php
snskanta11/woocommerce/cart/cart.php
snskanta11/woocommerce/cart/cross-sells.php
snskanta11/woocommerce/cart/mini-cart.php
snskanta11/woocommerce/content-product.php
snskanta11/woocommerce/content-single-product.php
snskanta11/woocommerce/global/breadcrumb.php
snskanta11/woocommerce/global/quantity-input.php
snskanta11/woocommerce/loop/add-to-cart.php
snskanta11/woocommerce/loop/loop-end.php
snskanta11/woocommerce/loop/loop-start.php
snskanta11/woocommerce/loop/orderby.php
snskanta11/woocommerce/loop/pagination.php
snskanta11/woocommerce/loop/sale-flash.php
snskanta11/woocommerce/single-product/meta.php
snskanta11/woocommerce/single-product/product-image.php
snskanta11/woocommerce/single-product/product-thumbnails.php
snskanta11/woocommerce/single-product/related.php
snskanta11/woocommerce/single-product/sale-flash.php
snskanta11/woocommerce/single-product/tabs/tabs.php
snskanta11/woocommerce/single-product/up-sells.php
snskanta11/woocommerce/single-product-reviews.php
snskanta11/woocommerce/single-product.php

• This topic was modified 7 years, 5 months ago by Ben Hansen.