Didn’t work for me

  • ecosoviet

    (@ecosoviet)


    2 months, 2 weeks ago

    TThis plugin has so many complexities for normal use in the free version. In fact, every logical requirement for a plugin requires you to purchase a paid version. Some cosmetic methods cannot solve the problem with displaying tooltips on site pages. The plugin embeds hints into all elements in the selected category and there is no free method to stop or block this. For example, tips appear under an article in a block with links to neighboring articles, thereby breaking the site design. The hints themselves overlap with elements of neighboring blocks. The plugin does not respond to settings for the length of the displayed tooltip. There is a bug/feature where the page with all the terms uses the title of the very first term… Good idea, strange implementation, probably due to the emphasis on monetization.

Viewing 1 replies (of 1 total)
  • Plugin Author Daniele Scasciafratte

    (@mte90)

    2 months, 2 weeks ago

    Hi,
    we offer support to cover those cases as there are tons of theme and page builder where our plugin can’t work easily as they are not often following WordPress standard, so our injection can’t be perfect in those cases.
    Also, the tooltip size is something that can be fixed by CSS and the premium version include a customizer that let to change various settings for the tooltips itself (but not the width as depends on the CSS theme used).
    We are not emphasizing on monetization as the plugin started as free 9 years ago and only later become a premium plugin with more features, those features don’t change the tooltip injection that is available in the free version. On the pro version there are more shortcodes and other features.
    So if you can open a support ticket about the issue you are facing we are happy to help you as it is a way to find more edge cases where are tooltip injection doesn’t work.

Viewing 1 replies (of 1 total)
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