Custom Field Meta – Change Product sizes
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When we receive orders that are the wrong size, there isn’t a way to change the product size without losing all of the field meta data associated with the original product/size combination. When we change the product size, we lose all data associated with that order.
The page I need help with: [log in to see the link]
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Thank you for responding so quickly.
We’re using a “Grouped” product approach to sports uniforms. The players are ordering their entire kit. When a player wants to change the size of one of the items, (shirt from X Large to Large) we follow the process below, but lose the meta data.
The order begins with 3 pieces of meta data for a uniform: Player Name, Team Name and Player Number. If we use the “Edit” tool button in the Woocomerece backend.
We’re given a modal that allows us to edit the Size Variation of the product.
If we select a new size (variation) of the product, and save, the product record changes from this:
To this:
Resulting in a loss of all meta data. We don’t know what the player name, team or number is.
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