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Resolved Tom Finley
(@hifidesign)

5 years ago

I’ve been able to replicate this conflict several times. Updating to Genesis 3.0.2 causes the “Job Listings Page” to not render any content (shortcode and non-shortcode content alike). More disconcertingly, deactivating the WP Jobs Manager plugin does cause normal content (non-shortcode) to start rendering. Selecting “No Page” for the Careers page does not fix the issue. Likely a Genesis issue, but I’m posting this as a warning so that Genesis users don’t cause themselves headaches by updating production sites.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Richard Archambault
(@richardmtl)

5 years ago

Hi!

As you mention, this is likely a Genesis issue; I haven’t seen any other reports, though. Still, thanks for mentioning it, and let us know if there are any updates for the problem!

jacob00
(@jacob00)

5 years ago

Seems like WPJM should be looking into this as well given Genesis’ huge market share of the theme market. I’m pretty sure they, StudioPress, won’t put too much time into making their themes work with WPJM if there is a conflict with the latest version. Very disconcerting as a WPJM and Genesis user.

Plugin Contributor Dan (a11n)
(@drawmyface)

5 years ago

Since this happens when updating Genesis, the issue will need to be found in the theme code. Since Genesis is a premium theme framework, we don’t have access to the code for that. You can find the changelog here, which may provide some clues:
https://studiopress.github.io/genesis/changelog/

Beyond that, I’d suggest contacting Genesis support:
https://my.studiopress.com/support/

Or posting in the Genesis community:
https://studiopress.github.io/genesis/contribute/community/

Thread Starter Tom Finley
(@hifidesign)

4 years, 10 months ago

Thanks, Dan. I’m aware and have been in contact with the WPEngine/StudioPress support team. They haven’t been any help. I’m also not seeing any errors in debug, but there’s definitely something wrong.

Plugin Contributor Richard Archambault
(@richardmtl)

4 years, 10 months ago

Hi again,

We still haven’t had any other similar reports regarding Genesis and WPJM as far as I’m aware. Have you gone through the rest of your theme files to see if there’s any custom WPJM-specific code that might be breaking? Also, you said “I’m also not seeing any errors in debug”; are there *no* errors or warnings at all? If so, then you might have configured the debug incorrectly. Just in case, maybe have another look at https://wordpress.org/support/article/debugging-in-wordpress/ ?

Plugin Contributor Richard Archambault
(@richardmtl)

4 years, 9 months ago

I’m marking this thread as Resolved as it’s been more than a month since the last reply. If you still need help, please do reply again and mark the thread as Unresolved!