Hi cytillman, I guess you have missed few settings. WP mega menu is very easy to use. I think no need hire someone to configure mega menu. Here is online docs ( https://www.themeum.com/docs/wp-mega-menu-introduction/ ) for mega mega. You can follow this docs. If you need any support just open new support ticket in WordPress directory or theme forums https://www.themeum.com/support/. Our support team always ready to help you.
Note : We always expect 5 star rating from our mega menu users. Hope your issue will be solved as soon as possible. Here is our support forums https://www.themeum.com/support/. Waiting for your reply
Thanks
Dear @cytillman
We’ve updated our plugin with a lot of modifications. You can check our updated one.
We are spending a lot of hours and manpower to provide a bug-free and unbeatable awesome megamenu plugin to users, so users will have a great experience by browsing their website’s menu.
You may know, everything is not perfect by every side, iPhone also have no headphone jack. A new plugins bug is expected, please take it positively
It will be really great if you consider to review your rating and make it 5-stars to encourage us, support us to continue this free product and help the community.
Best regards