Checkout button appears twice

  • Resolved athenacats

    (@athenacats)


    2 months, 1 week ago

    I’m having an issue whereby the checkout button appears twice on the cart page. One button is labelled as “Proceed to Checkout”, the other as “Checkout”. I have only programmed the “Proceed to Checkout” button. The extra button doesn’t appear while I am editing the page, but appears while previewing the page and while using the live site.

    While editing with elementor: https://ibb.co/SmRXnVy

    While previewing: https://ibb.co/vcz6fpy

    While Using website in incognito: https://ibb.co/SmRXnVy

    Site is https://nalelahairandbeauty.com/

    Is there a particular setting i might be overlooking?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    2 months, 1 week ago

    Hi athenacats

    I am sorry for the inconvenience.

    I have visited your website and tried to add some products to the cart to check the double “checkout” button, but the products don’t add on the cart.

    See the screencast here: https://d.pr/v/3Z95sF

    Can you please check that, in the meantime, can you please check for plugin conflicts by following this:

    Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

    After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

    Let me know how it goes. Thank you!

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 months ago

    Hello there,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not.

    Please let us know. I wish you a good day.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 months ago

    Hello @athenacats,

    Hope you’re doing well.

    As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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