Chartable prefix not being reflected

  • Resolved Matt Cromwell

    (@webdevmattcrom)


    8 months, 3 weeks ago

    Hi there, I just signed-up for Chartable and added my prefix into my SSP settings and it’s not being reflected in the RSS feed. I’ve cleared cache a bunch of times, I’ve cleared settings and setup settings again… it just doesn’t seem to take.

    Looking forward to getting good stats soon. Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Matt Cromwell

    (@webdevmattcrom)

    8 months, 3 weeks ago

    I figured it out. I had set the Media Prefix in the “Default Feed” settings, then I was looking at the feed of the specific podcast. The site is only ONE podcast so having multiple feeds with different urls for the same exact podcast is a bit challenging to navigate.

    In addition to that, the Chartable URL from the Default Feed setting was appearing in the specific podcast feed settings as well, but it seems it was only as a placeholder. So once I actually saved it correctly on the correct feed settings it worked perfectly.

    So overall, just some feedback on how duplicate feed settings for a one podcast site is really confusing.

    Resolved. Thanks!

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    8 months, 2 weeks ago

    Hi @webdevmattcrom,

    Thank you for the UX feedback; we truly appreciate it. We’ll consider ways to enhance the user interface in future releases.

    Best regards,
    Serhiy.

Viewing 2 replies - 1 through 2 (of 2 total)
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