Can’t modify variations of Varibale Products

  • 4idealorenzo

    (@4idealorenzo)


    2 months, 1 week ago

    Hi,

    Users are able to purchase the general product without selecting a variation, so they are able to purchase the product with a different weight than the correct price.
    In addition, I can no longer edit backend variations (they are no longer visible and selectable).
    What has happened? I have deactivated the plugins but they do not cause any problems, how can I proceed?

    Urgent!!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Faisal Ahammad

    (@faisalahammad)

    2 months, 1 week ago

    Hey @4idealorenzo

    I still suspect a plugin or theme conflict may be causing this issue. I recommend following these steps to resolve the conflict:

    1. Temporarily switch your theme to Storefront.
    2. Disable all plugins except for WooCommerce.
    3. Repeat the action that is causing the issue.

    If the problem disappears after completing the conflict test, it suggests the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins individually, testing after each activation until you find the one causing the conflict.

    You can find a more detailed explanation of conducting a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Additionally, remember to clear your browser cache. You can follow our detailed guide on clearing browser cache here.

    Let us know how it goes. 😀

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    2 months, 1 week ago

    Hi @4idealorenzo,

    Just wanted to check in with you. Were you able to follow the suggested steps by community member @faisalahammad?

    If you did, did it get to help you solve the issue, or do you still need further assistance?

    Looking forward to your reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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