Can YouTube oembed Videos work on one WordPress site and not another

  • Tony Zeoli

    (@tonyzeoli)


    3 months ago

    I manage my wife’s speaker booking website which uses the Make theme from Theme Foundry. On the speaker pages, it seems some people can see all videos from various services but mainly YouTube. However, other people cannot. I took an informal poll and some have set their browsers to disallow cookies and those people confirm they cannot see the videos. My wife is no convinced that’s the only reason they might not be able to view the videos. Could the theme have anything to do with it? Are there any other reasons why someone can’t see a YouTube video using oembed on a page and others can?

    • This topic was modified 3 months ago by Tony Zeoli. Reason: fix typos

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 months ago

    It’s unlikely it’s the theme. You could do a quick test by setting both to the same twenty* theme for a few minutes. It’s more likely geographic.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    3 months ago

    When a user is viewing an embedded YouTube video, then their browser is directly connecting to YouTube.

    It doesn’t have anything to do with WordPress or your theme. It’s something to do with their browser.

    It may be cookies, it may be geographic restrictions, it might be age restrictions, or it may be something else entirely, but it’s almost certainly not your WordPress install.

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