Accordion tab title issue

  • Resolved mooer

    (@mooer)


    3 months, 4 weeks ago

    Hello,

    I updated all my plugins today, and since then I cant align the accordion tab title to center anymore (see first pic). I tried downgrade all the way to 4.5.5 but the issue remains.

    Another issue is that when certain tabs are clicked, the font bugs out. This is not affecting front end so it’s more of a nuisance than an issue (first pic without clicking the tab, second pic when the tab is clicked). I cant reproduce this bug though – the newly created accordion on the test page I’ve provided a link to is not bugging out like this.

    ↓ after the tab is clicked

    • This topic was modified 3 months, 4 weeks ago by mooer.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 3 weeks ago

    Hello @mooer

    I hope you are doing well. I am so sorry for the inconvenience.

    I have tried to reproduce your issue on my end, and the Tab Title Align issue is the only one I could reproduce. See the screencast here: https://d.pr/v/CA8X24

    But I couldn’t reproduce the font error using the Spectra One theme, but I have informed the dev team to fix the alignment error and share your test page URL to investigate the font error.

    Give us some time so we can resolve the problem. I’ll give you an update on that once the dev team resolves the problem.

    Thank You

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 3 weeks ago

    Hello  @mooer

    I am writing to update you regarding the bug that was found on the Bug Fix | EB Accordion | Accordion Title align is not working. Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.

    Here is the dev version: https://d.pr/f/qmEums

    It also fixes the fonts related issue.

    However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website.

    Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.

    Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.

    Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 2 weeks ago

    Hello again @mooer

    Sorry for the inconvenience.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

    We are waiting for your response.

    Thank You

    Thread Starter mooer

    (@mooer)

    3 months, 2 weeks ago

    Thanks for your response, and I apologize for my inactivity.

    The development version solved both issues as you said. This was however a “downgrade” as the newest published version is 4.5.10

    Will coming updates, ie 4.5.11, include this bugfix? Thanks!

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 2 weeks ago

    Hi @mooer ,

    Thanks for your reply and following up!

    That’s great news to hear the development version resolved both issues you encountered. While it may be technically a downgrade compared to the published version (4.5.10), I’m glad it’s functioning as intended for you.

    Yes, the upcoming updates, including 4.5.11, will incorporate the bug fixes you experienced. These fixes are currently undergoing thorough testing in the development version. Once testing is complete, we’ll release the update with the fixes included.

    We appreciate your understanding and patience during this process.

    On a different note, I’m happy to hear you’ve been enjoying our support so far! If you wouldn’t mind showing your appreciation, we’d be incredibly grateful if you could leave us a 5-star review on https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

    Your feedback motivates us to keep improving and provide even better support to our customers. It also helps us reach a wider audience and continue growing.

    Thanks again for your patience and understanding!

Viewing 5 replies - 1 through 5 (of 5 total)
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