Design for humans

Hi, I’m Jon Roobottom. Using human-centred design techniques, I help organisations build services, manage happy teams and have potent ideas.

Featured work

• Easier reporting of social housing data

  Reducing the burden for busy housing officers when sharing vital data with central government.

• Accessible corporation tax

  I partially redesigned the corporation tax service so more people could use it.

• Helping taxpayers when they’re due a refund

  I helped HMRC to better serve the taxpayer by designing a service to track VAT repayments online.

• Improving design process at Onalytica

  I helped Onalytica’s design and product teams improve processes and kick-start a standardised approach to interface design.