Driving Examiner � Scotland, NE, Yorks & Humber
Driver and Vehicle Standards Agency
Apply before 11:55 pm on Monday 12th June 2023
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About the job
Job summary
This is an exciting opportunity to join our team and make a real difference to road safety in Great Britain and support the DVSA vision for safer drivers, safer vehicles, and safer roads.
Using your excellent people and customer service skills, you will supervise and assess the driving test. As a Driving Examiner you will meet people from all backgrounds, experience the smiles and celebrations when you confirm a pass, but also need a clear and calm manner to explain your decisions and deliver the disappointing news of a failed test.
If you want to find out more about the role, the training needed to become an examiner or simply get more detail about the application process, then why not come to one of our open days or join a live Driving Examiner virtual event.
You can find more information on all these events and much more by visiting - Driving Examiner Information
Job description
Help everyone stay safe on Britain�s roads with this exciting opportunity to join our team.
You�ll be welcoming candidates and instructors to test centres, working within a tight-knit, diverse team of professionals, all focussed on helping people start a lifetime of safe driving.
Working within a cluster, (please refer to location information above for full details) you�ll carry out car driving tests, build rapport with the test candidate, be professional and tailor your approach to consider any needs they may have.
A variety of work patterns are available which include rotational weekend working. We promote a working environment that supports a range of flexible options to enhance your work life balance. More information on the work patterns can also be found by visiting Driving Examiner Information
Person specification
You�ll supervise the test and assess the level of driving displayed by the candidate, ensuring they reach the required standard and will need to accurately complete test reports after the test has finished.
When you�re not carrying out tests, you'll support the Local Driving Test Manager and your colleagues to maintain an effective working environment.
Who are we looking for?
Above all, you�ll be keen to use your driving experience to help new road users achieve the standard they need to pass their test.
We need you to have a reassuring and calm persona � someone who�s able to put nervous and anxious candidates at ease.� Acting with tact and discretion you will need to make timely, justified and sometimes difficult and unpopular decisions.
Working with people from a diverse range of backgrounds we are looking for you to have a flexible approach to working from different locations within a reasonable distance.
We need you to be able to competently use technology - IT equipment and software, e.g., tablets, satnavs.
Essential Criteria
- Aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126)
- You must have held full Category B UK or EU licence continuously for the last 3 years and must have no more than 3 penalty points.
- Safe & competent driver
- Experience of delivering high-quality customer service
- Strong ability to work collaboratively to achieve personal and group objectives.
- Effective oral and written communication skills
About us
The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.
We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. Please click here to see more of what we are about.
We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain�s road users.
Our vision is to support and develop everyone who chooses to work for us. We care deeply about diversity and equality to create a positive culture that�s friendly, welcoming, respectful, and full of opportunities for professional and personal development.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers Website. �Click here to hear from the people working with us.
Licences
Held a full manual UK or EU driving licence continuously for the last 3 years
No more than 3 penalty points on your licence.
For applicants with an EU licence please note that if you are successful in the recruitment process (including interview and drive) and offered a post there is a requirement to exchange your licence for a GB equivalent before attending the new entrant training course.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Making Effective Decisions
- Working Together
Benefits
In return, we�ll offer you a wide range of benefits, including:
- Paid comprehensive & ongoing training, including an initial 5-week course
- Flexible working patterns
- Generous 25 days annual leave, increasing by one a day a year up to 30 days
- A pension with an employer contribution rate of up to 30.3%
- Family friendly policies and a tax-free childcare scheme
- Help and support with your wellbeing and work/life balance, including free health checks
- An individual Personal Development Plan to support your learning and development
- Modern IT kit to enable seamless working
Things you need to know
Selection process details
There are several stages to the application and assessment process.��
As part of the application form candidates will be asked to provide a brief career history. Please note this will not be scored and is for information purposes only.�
During your application, you should indicate which cluster you wish to be considered for and, if successful, you will be placed on a merit list of candidates for that location. Job offers in each cluster will made be in merit order from that group.
We advise you to carefully consider which location you wish to be considered for. If you decline an offer for a location in the cluster you have expressed a preference in, you may be withdrawn. If you are successful and your preferred cluster has already been filled, we may offer you an alternative cluster within a reasonable travelling distance). You will not be offered locations that are outside of reasonable travelling distance.
Stage 1 �� Civil Service Customer Service Test
Following submission of your application you will be invited to complete the Civil Service Customer Service Test.
Please complete the online tests as soon as possible (within 24-48 hrs is recommended), the closing date for the tests is Tuesday 13th June 2023�at 11:30am. If you fail to complete the online test before the deadline your application will be withdrawn.
Please contact DFTRecruitment.grs@cabinetoffice.gov.uk for any technical support.
We encourage you to complete the online tests as soon as possible as there will be no technical help or guaranteed assistance with online tests after 9am 13th June.�
Guidance for the online tests will be available when you are invited to take part. The tests are administered online and accessed via the Civil Service Jobs website.
We reserve the right to raise the pass mark at any stage of the process in order to manage numbers.
Applications that meet the minimum standard after the online test will remain on hold until called forward to the next stage of the recruitment process in merit order.
Meeting the minimum requirements for each stage is not a guarantee of an invitation to continue the next stage of the selection process.
Stage 2 � Assessment Day
To become an examiner, you will have to pass an assessment day which will include an interview and driving assessment� (undertaken in a manual car, provided by DVSA).
If you pass shortlisting stage you will be invited to simply select either a morning (arrive at 9.00) am or afternoon slot (arrive at 1.00pm) for attendance at one of the scheduled assessment events listed below:
22nd, 23rd, 24th, 29th, 30th�June and 1st�July � all 6 dates at following five locations: �Aberdeen, Glasgow (Bishopbriggs), Kendal, Leeds, Sheffield.
Please note that some of these dates could be subject to change.�
Further Information
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant�s details held on the IFD will be refused employment.�
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How we hire �page of our DfT Careers website.
Before submitting your application, we encourage you to visit our Recruitment in detail page of the DfT Careers website. You will find detailed information about the entire recruitment process and what to expect when applying for a role in the Civil Service.Throughout this job advert there are links to the DfT Careers Website, which provides you further information to support your application. Should you be unable to access the information on our website, please email DRGComms@dft.gov.uk for assistance.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : DVSA Front Line Recruitment Team
- Email : recruitment.newcastle@dvsa.gov.uk
Recruitment team
- Email : dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here