Versed AI reposted this
This weekend was hard for a lot of people. For sysadmins, CISOs, IT support teams, security teams, supply chain risk managers, third-party risk managers, customer success teams, account managers, everyone. It's hard because our ecosystem no longer stops at our doorstep. Especially with the incredible scale and innovation that cloud adoption has enabled us to achieve, it creates systemic dependencies. That is why Exiger exists. To give our customers visibility to these dependencies in their extended ecosystem and to help them to manage the inevitable risk mitigation or remediation that will occur when the unforeseen and unpredictable, but expected, risk event occurs. However, I don't want to make this a sales pitch. That's why I was silent on Friday and why I won't make big claims in today's post. I can see the volume of Crowdstrike installations in our Cyber Supply Chain Explorer and I know that this issue affected us all. I just want to thank our IT & Security teams and our partners. As a Microsoft and CrowdStrike customer, these issues did briefly impact us. Also, thank you to CrowdStrike for being a great partner and throwing everything at this. We had no business operations or customer impact due to this event. Because of the automated continuous monitoring on our network and infrastructure established by Anthony Percival and Clewin McPherson, our team immediately spotted the affected systems and quickly resolved any system disruption. As of 5:00 am Friday morning, there were no issues impacting client facing systems and our internal systems were up and running. Our business operations and customer systems were secure and unaffected. Outside of individual Microsoft laptops and a few data partners who had their own issues, we didn't have a single ticket IT ticket filed on Friday. Our customers did not experience a break in services, disruption or SLA event. Thank you to our global IT & Security team who worked the last three days on the front lines of this issue and in each of our offices. Below are a few key team members who I would like to recognize. Stephane Bailleul Josh Gosnell Chad Aquino Ovidiu Grossu Andreea Gondor Manish Vora Vishal Abrol Joe Roberts Sean Kaynes Sanjay Singh JaVanisha Silver Bryan La Kiara Sexton Carrie Wibben Jonathan Goldman Cameron Holt Kody Gurfein Matt Hibbard Eli Cherkasky Brendan Galla