Outreach Case Studies

Green Home Challenge Email Course

Fewer people were attending our in-person education events, so we wanted a new approach to our Earth Month environmental education. Hoping to reach a broader audience and provide actionable content people could do at home, I created an email course. It guided participants through simple changes to their home and habits that would reduce their environmental impact. After a successful first year, I adapted and repeated the program several times, once as an online course.

  • email
  • online course
  • events
  • gamification
  • branding

Email Course

Course Content

Participants received emails with environmental information each week during Earth Month. Each email identified a task to make their home greener and provided guidance and resources.

Content covered multiple sustainability topics, including:

  • recycling
  • waste reduction
  • pollution prevention
  • habitat restoration, and
  • hazardous waste.

We reached three times the audience we had at our most successful in-person educational events, with high email open rates and rave reviews. Participation more than doubled the second year.

Event Promotion

The course largely promoted activities already planned by environmental teams at the city, including drop-off recycling events and in-person natural gardening courses. I planned the email cadence and content around promoting these events. I also organized an Earth Fair staffed by community environmental organizations.

EnviroStars representative talks with Kirkland community members at Earth Fair
At the Earth Fairs, people could buy discounted LEDs, receive sustainability-themed giveaways, connect with volunteer groups, and learn about sustainability programs like EnviroStars.

Gamified Online Course

After running the Green Home Challenge as an email course for three years, I adapted and expanded the content into a self-paced, gamified online course. This allowed people to join the program any time, not just before or during April. As this version was run during the pandemic, it was less important to promote events.

badge icons for all categories of the Green Home Challenge
Participants could earn badges for completing actions across seven categories.