mayday

Lawrence Lessig, an American intellectual and activist, recently launched a political action committee (PAC) called Mayday PAC, with the goal of electing members to Congress who are in favor of…

When it comes to big money in politics, a group of tech magnates is fighting fire with fire — or super PAC with super PAC — according to a report…

Today, Amazon introduced the long-rumored Fire Phone. It has the killer 3D effects that everyone anticipated. But it also has a few neat features that you won’t see in any…

Amazon has brought Mayday to the Fire Phone, it announced today. The Mayday service offers one-tap access to customer service agents who can talk to phone users via video chat,…

Amazon’s Kindle Fire Mayday service launched eight months ago, and in not quite a year it’s already the first place Kindle Fire HDX users go when they’re seeking support and…

When Amazon launched MayDay on the Fire tablet, thousands of sons-in-law breathed a sigh of relief. The same should be true today, as ShowKit launches out of private beta on…

Salesforce has poured a lot of investment into social and mobile products to make sure that its suite of cloud-based CRM services continues to find audiences where consumers are engaging…

What happens when it’s easier to call tech support than to Google your problem? Amazon might discover the costly answer to that question depending on how much the owners of…

Amazon’s Kindle line of Android-powered tablets, which sport a modified version of Google’s OS that the online book seller is developing on its own, is looking more and more like…

Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It…