Submit a support ticket to appeal an account penalty.

We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.

Please review the following before submitting an appeal. If your account is confirmed to be permanently banned for a violation of our Security and Enforcement Policy, it will not be overturned unless we determine the infraction was due to unauthorized activity on your Activision account.

To preserve the integrity of our security systems and detection methods, we will only be able to provide you with the status of your appeal after our investigation is complete. We will not respond to multiple submissions or appeals sent through other channels. Decisions made as part of the appeals process are considered final.

For more information about offenses that can lead to enforcement, please also review the Call of Duty Security and Enforcement Policy.

If you believe your ban is due to your Activision account being hacked, please submit a Hacked Account Recovery Request.

 

We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.

Review Ban Appeal Policy
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Activision Support

Your ban appeal has been submitted.

Your Case Number is {{CASENUMBER}}

We will review your submission for your Activision account {{ATVI-ACCOUNT}}. In most cases, we will respond via email within 8 hours. However, if we detect unauthorized activity on your account, your request may take up to 3 business days.

Thank you for your patience.

Activision Support

Account Recovery Request in progress

We detected that you have an open account recovery request. Please allow us to complete this request before submitting a ban appeal.

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Activision Support

Our system is experiencing technical difficulties and is unable to process requests at this time. Please try again later.

Thank you for your patience.

Activision Support