Downeast Credit Union: Your Partner in Financial Recovery
Struggling with financial challenges can feel overwhelming. Credit problems affect all aspects of life, from auto loans and insurance to larger issues like housing. In times like these, it’s essential to find the right resources. A good financial institution should be on its Members’ side, offering support and guidance through challenging situations.
Fortunately, Downeast Credit Union (DECU) is here to help. Through offerings such as Fresh Start Auto Loans and Downeast Insurance Member discounts, DECU provides crucial services to all Members, even those who previously thought they couldn’t afford them. Many folks who thought their situation hopeless have found a pathway to financial empowerment with DECU’s resources and support.
DECU isn’t a traditional commercial bank; it’s a not-for-profit, Member-owned credit union with a rich history dating back to 1941. As with all credit unions, profits are shared with Members through more favorable interest rates, and decisions are made with member equity and accessibility in mind. Downeast’s growth and expansion have always been in line with its founding values of personalized service and community support. Today, DECU boasts 8 branches statewide, with a special focus on technological innovation that results in effortless banking backed by a team of dedicated professionals. “I believe we truly know our Members,” says DECU Lending Expert Katie Knights. “We take the time to build that relationship. If there is an issue, we take the time to research and find the optimal solution for our membership.” This personal approach and human-centered approach to problem solving creates space for all Members to reach their financial goals.
Downeast Credit Union believes that everyone deserves access to reliable transportation, regardless of credit history. Their Fresh Start auto loans are tailored to an individual’s financial needs, with more favorable options and full assistance every step of the way. “I love when I can help a member get their finances in order,” says Knights. “Members with past and present credit problems often feel pressured into purchasing the first car provided to them. Vehicles in these scenarios typically have a lot of miles on them and are generally worn out. As soon as a year or two passes, these cars start breaking down, leaving the buyer with thousands of dollars in debt – and no car. Now what do they do? Here at Downeast Credit Union, we believe that we have the solution. While we would prefer it if our community members contacted us beforehand to avoid this kind of incident, we are still here to help if you find yourself in this predicament. With our personalized service, we assist members in every way possible, including finding the ideal low mileage vehicle and protecting it with a comprehensive vehicle service contract, so future breakdowns are covered.”
Just the other day, Stella heard Downeast Credit Union helps people with credit problems and gave us a call. A few years ago, her credit score took a hit due to an accident. She felt no one was willing to help her. Jason, our lending expert, found Stella a 2019 Nissan Rogue with only 44,000 miles on it and protected her with a comprehensive vehicle service contract and GAP for a low payment of $390 a month.
This is just one example of how the team at DECU is committed to finding Members the best lending rates and affordable payments. This in turn helps Members improve their credit score and financial situation. Contacting DECU will lead to a fruitful partnership, and you will be glad you did.
In addition to Fresh Start Auto Lending, Downeast CU also offers plans for First-Time Auto Buyers. This plan is an ideal way to establish credit. With flexible payment terms and low down payment requirements, plus free credit score evaluation and an auto buying service, this is a great choice for those looking to finance their very first vehicle.
And if that weren’t enough, they now offer a Loyalty program where Members that have an active checking account can get at least a half a percent OFF their next auto loan rate.
Insurance is another crucial area where financial insecurity can have long term consequences. With this in mind, Downeast Insurance is dedicated to making sure its customers have access to the best coverage at a reasonable rate. Available to DECU Members as well as Non-Members, Downeast Insurance offers peace of mind to all Maine residents. Downeast’s licensed agents are experts in finding the best in auto, home, general liability and workers comp coverage.
Stacy Johansen, President of Downeast Insurance, says, “At Downeast Insurance, our goal is to provide accessible insurance products, knowledge, and service to our local communities. We know that to be competitive in the ever-changing insurance industry we must exceed your every expectation and our Licensed Agents are all up to the task.” Special discounts are available to credit union Members, further demonstrating DECU’s drive to empower and protect everyone, including those with credit trouble in their past.
Recently, a client was referred to Downeast Insurance after having a negative experience filing a claim with another carrier. Our Agent, Laurie, was able to find her greater coverage, all while saving her $1,761 a year on her home and auto insurance!
At Downeast Credit Union, customer service isn’t just a promise; it’s a way of life. The experts at DECU and Downeast Insurance go above and beyond to ensure their Members are well taken care of. They even offer free Credit Check-Ups to Members and Non-Members. One of their 19 Certified Credit Union Financial Counselors will take the time to look at your credit and make a long term plan to help improve your score.
“Team Members at Downeast are working towards our mission of enhancing the wealth of our Members and the communities we serve.” says President & CEO, Joe Moses. This people-first attitude extends through every branch of the operation, allowing DECU staff to show up and go the extra mile. This means meeting Members where they are and walking alongside them on their journey, whether they need financial counseling or assistance with car shopping. At DECU, no one has to struggle alone.
Downeast Credit Union isn’t just a financial institution; it’s a partner on the path towards financial recovery. Their inclusive, people-first approach ensures that every member is valued, appreciated and supported as they work toward their goals. Visit downeastcu.com today, and begin your journey to financial freedom.