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1. Did your game update, verify the files and simply log back into your goggle or apple account.
2. Contact their bug-support page on discord. See if anyone has the same issue.
https://discord.com/channels/978545345715908668/1020475179085865000
3. Check your drivers and system see if that needed anything updated.
Sounds like the game may need to update, you can also try unloading the game as a last resort, Once loaded back up, simply again log into your account.
See if any of that helps. If that did not help, contact them.