Crash on Load (Epic Store version) :: Blossom Tales 2: The Minotaur Prince General Discussions

Blossom Tales 2: The Minotaur Prince

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Blossom Tales 2: The Minotaur Prince > General Discussions > Topic Details

Jules Jan 3, 2023 @ 9:59am

Crash on Load (Epic Store version)

I've just purchased Blossom Tales 2 on the Epic Game Store, When I run it from the Epic App, or run the .exe directly, nothing happens. It seems to crash immediately without any error message.

I have verified the files and checked my drivers are up to date.

I'm running on an MSI laptop with GeForce.

I'd appreciate any suggestions.

Thanks

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Showing 1-5 of 5 comments

Jules Jan 3, 2023 @ 10:11am

I also tried rebooting and running it in Windows 8 compatible mode (I'm running Windows 11).

It does generate an AppCrash_... directory with a wer file each time, but I couldn't see any useful info.

I found the corresponding DMP files and they suggest the exception code is: 0xE0434352

Version 22.11.9.0

Last edited by Jules; Jan 3, 2023 @ 10:16am

Jules Jan 3, 2023 @ 10:36am

I loaded the .exe in Visual Studio and ran it, and discovered it was trying to write to C:\Users\{username}\AppData\Roaming\Blossom Tales 2\log.txt but getting an exception because the directory didn't exist.

I created the directory and re-ran Blossom Tales II and it has successfully loaded.

Jules Jan 3, 2023 @ 10:43am

@Te_Tonic

Following successfully loading the game I see the message window:

Create Account

Application Access Restricted

Unfortunately you do not have access to use this
application

if you have any questions please reach out to our Support
Team at: https://www.epicgames.com/help

I can close this window and continue but I'm not sure if there will be any further problems.

Also the game log file contained the following:

[INFO] Controller 0: Xbox Series X Controller, GUID: 5e04130b, Mapping: 030000005e040000130b000009057200,*,a:b0,b:b1,x:b2,y:b3,back:b6,guide:b10,start:b7,leftstick:b8,rightstick:b9,leftshoulder:b4,rightshoulder:b5,dpup:h0.1,dpdown:h0.4,dpleft:h0.8,dpright:h0.2,leftx:a0,lefty:a1,rightx:a2,righty:a3,lefttrigger:a4,righttrigger:a5,platform:Windows
[INFO] EOS SDK - Init
[INFO] EOS SDK - [LogEOSUI][Warning]: Hot key event ignored because there are no known users.
[INFO] EOS SDK - Using exchange code
[INFO] FNA3D Driver: D3D11
[INFO] D3D11 Adapter: NVIDIA GeForce RTX 3060 Laptop GPU
[INFO] -------------------
[INFO] 1
[INFO] Assigned map: 0
[WARNING] SETTINGS.TXT - no settings file
[INFO] -------------------
[INFO] 1
[INFO] T: {X:640 Y:348}
[INFO] NOW PLAYING: BT2_Title
[INFO] EOS SDK - [LogEOSAnalytics][Warning]: EOS SDK Analytics disabled for route [1].
[INFO] EOS SDK - [LogEOS][Warning]: Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrantv2], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.corrective_action_required], NumericErrorCode=[18206], ErrorMessage=[Corrective action is required to continue.], CorrId=[EOS-ImMxIFfhkUS6g2Kvh4mqaw-Q40teWNDhUWfMQCcuD5-Vw-eifQDT1wj0evTjyjOw-DMg]
[INFO] EOS SDK - Shutdown
[INFO] EOS SDK - [LogEOSAuth][Warning]: LaunchAccountPortalWithOverlay: Canceled because the overlay browser was closed
[INFO] EOS SDK - [LogEOSAuth][Error]: UserAuthGenerated: Account Portal overlay failed: EOS_Canceled

I note that I launched Blossom Tales 2 from the online/logged in Epic Games Store client and other games launch successfully.

Last edited by Jules; Jan 3, 2023 @ 10:55am

Wreggitt Feb 4, 2023 @ 1:24pm

Shame that they haven't responded to/corrected this. Your workaround seems to work for me as well but I would like to earn achievements in the game and I don't think I can do that without the EOS thing being corrected.

Last edited by Wreggitt; Feb 4, 2023 @ 1:29pm

Swqnky Feb 2 @ 11:17pm

I've been trying to fix this off and on for years and creating log.txt in that directory finally got my game the boot for the first time. I tried so many things on so many different computers and it never worked until today. My current windows install doesnt have EGS but I had a copy of Blossom Tales 2 installed on a network drive so i gave it a try anyway. Seems to work fine and has no EOS nag either. So for a "DRM free experience" this seems to be the fix! Hopefully (doubtfully) the EOS issue gets resolved, but given their track record...

Don't know if my log.txt is of any help to you or the next person who finds themselves here, but here you go. Looks like it attempts to pull some credentials, fails to find any, then just proceeds anyway.

And seriously, thank you for posting this. I know the game isn't even that great but the fact that I couldn't even run it bothered me to no end.

[INFO] Controller 0: Controller (Xbox One For Windows), GUID: 5e04ff02, Mapping: 030000005e040000ff02000000007200,*,a:b0,b:b1,x:b2,y:b3,back:b6,guide:b10,start:b7,leftstick:b8,rightstick:b9,leftshoulder:b4,rightshoulder:b5,dpup:h0.1,dpdown:h0.4,dpleft:h0.8,dpright:h0.2,leftx:a0,lefty:a1,rightx:a2,righty:a3,lefttrigger:a4,righttrigger:a5,platform:Windows [INFO] EOS SDK - Init [INFO] EOS SDK - [LogEOSUI][Warning]: Hot key event ignored because there are no known users. [WARNING] EOS SDK - No token found, trying persistent login [INFO] EOS SDK - [LogEOSAuth][Warning]: No existing persistent auth credentials were found for automatic login. [INFO] FNA3D Driver: D3D11 [INFO] D3D11 Adapter: NVIDIA GeForce RTX 3090 [INFO] ------------------- [INFO] 1 [INFO] Assigned map: 0 [WARNING] SETTINGS.TXT - no settings file [INFO] ------------------- [INFO] 1 [INFO] T: {X:640 Y:348} [INFO] NOW PLAYING: BT2_Title [ERROR] EOS SDK - Authentication failed! [INFO] EOS SDK - [LogEOSAnalytics][Warning]: EOS SDK Analytics disabled for route [1]. [INFO] ------------------- [INFO] 2 [INFO] ------------------- [INFO] 3 [INFO] ------------------- [INFO] 2 [INFO] ------------------- [INFO] 3 [INFO] ------------------- [INFO] 2 [INFO] SETTINGS.TXT - saved file [INFO] Assigned map: 0 [INFO] Assigned map: 0 [INFO] NOW PLAYING: stop [INFO] changelevel(0, intro.tmx) [INFO] ------------- [INFO] FadeNewDoorType - 1 [INFO] FadeNewDoorNumber - 0 [INFO] FadeNewDoorSidePosition - 0 [INFO] p.EnteringDoorDirection - 1 [INFO] FadeNewLevelName - intro.tmx [INFO] Quest Objective - intro [INFO] ------------- [INFO] NOW PLAYING: BT2_StoryByTheCampFire [INFO] SETTINGS.TXT - saved file [INFO] changelevel(0, blossom-lilyHouse.tmx) [INFO] ------------- [INFO] FadeNewDoorType - 1 [INFO] FadeNewDoorNumber - 0 [INFO] FadeNewDoorSidePosition - 0 [INFO] p.EnteringDoorDirection - 1 [INFO] FadeNewLevelName - blossom-lilyHouse.tmx [INFO] Quest Objective - intro_wakeUpLily [INFO] ------------- [INFO] SAVED FILE - saved file - save_file_1.txt [INFO] NOW PLAYING: BT2_Inn [INFO] changelevel(1, overworld-20x20.tmx) [INFO] ------------- [INFO] FadeNewDoorType - 0 [INFO] FadeNewDoorNumber - 1 [INFO] FadeNewDoorSidePosition - 29 [INFO] p.EnteringDoorDirection - 3 [INFO] FadeNewLevelName - overworld-20x20.tmx [INFO] Quest Objective - intro_enterFestival [INFO] ------------- [INFO] SAVED FILE - saved file - save_file_1.txt [INFO] Assigned map: 0 [INFO] NOW PLAYING: BT2_Festival [INFO] SETTINGS.TXT - saved file [INFO] T: {X:640 Y:348} [INFO] NOW PLAYING: BT2_Title [INFO] EOS SDK - Shutdown

Last edited by Swqnky; Feb 2 @ 11:21pm

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Blossom Tales 2: The Minotaur Prince > General Discussions > Topic Details

Date Posted: Jan 3, 2023 @ 9:59am

Posts: 5

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