Bitly Status

All Systems Operational

Bit.ly Redirects Operational

Custom Domain Redirects Operational

Website (Bitly.com) Operational

API Operational

Metrics Operational

Webhook Delivery Operational

Bitly Pages Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 4, 2024

No incidents reported today.

Aug 3, 2024

No incidents reported.

Aug 2, 2024

No incidents reported.

Aug 1, 2024

No incidents reported.

Jul 31, 2024

Intermitent Issues with Billing Related Actions

Resolved - This incident has been resolved.
Jul 31, 16:43 EDT

Update - Our 3rd party billing provider has implemented a fix and we are starting to see recovery in performance. We will continue to monitor the situation to ensure that the issues are resolved.
Jul 31, 16:31 EDT

Monitoring - Our billing provider has implemented a fix and we are seeing signs of recovery in billing related actions (upgrading to paid plans, retrieving billing information, etc).
Jul 31, 16:30 EDT

Update - Our 3rd party billing provider outage is ongoing and we are monitoring their updates closely. Billing related actions continue to be affected; we will share any updates as we know more.
Jul 31, 15:59 EDT

Identified - We are currently experiencing issues with our 3rd party billing provider. This is intermittently affecting various billing related actions (upgrading to paid plans, retrieving billing information, etc). The provider has acknowledged the incident and the cause is currently under investigation. We are monitoring the situation closely and will share an update as soon as we know more!
Jul 31, 15:05 EDT

Investigating - We are currently experiencing issues with our 3rd party billing provider. This is intermittently affecting various billing related actions (upgrading to paid plans, retrieving billing information, etc). We are monitoring the situation closely and will share an update as soon as we know more!
Jul 31, 14:54 EDT

Jul 30, 2024

No incidents reported.

Jul 29, 2024

No incidents reported.

Jul 28, 2024

No incidents reported.

Jul 27, 2024

No incidents reported.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Website and API Outage

Postmortem - Read details
Aug 2, 11:44 EDT

Resolved - This incident has been resolved. Functionality of the website and API has been restored.
Jul 25, 18:34 EDT

Identified - We have identified an issue preventing our website from loading which is also causing errors on our API. We have identified the problem and are implementing a fix.
Jul 25, 18:18 EDT

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.