- How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?
I'd start off with the standard warning if the comments genuinely push over the line. I don't entirely understand what "arguments" is meant to refer to in this context - a "regular" chain of argumentative comments is potentially fine, but depends on the context.
I'd potentially give some more leeway (implicit bias and whatnot), but a consistent pattern of comments clearly over the line is a consistent pattern of comments over the line whether that's from a 10 rep user or a 1M rep user.
- How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?
Depends on the close reason and the context.
If it's a dupe, I'm more inclined to take action first and explain later. That said, when it comes to undoing moderative actions, I'm generally careful. I'll rather check unnecessarily (either with the mod in question, or other users) if I believe whatever action that was taken to have been wrong.
That said, as a mod, checking with the mod who took the action would be my first step on some postsI don't have more details to give here -- it's context-dependent and I don't have any examples, to eliminate invisible details I can't immediately see from the question, including plagiarism, reposts, or other factors I can't think of on the spot. The point is that not all context that justifies certain actions taken by moderators is immediately visible just from the post - I'm aware certain problems require more investigation and context than a single post can provide.
- A question is asked in a fairly active tag about which you have no firsthand knowledge. A gold badge holder marks it duplicate and another comes along behind them and reopens it and answers it. The first user raises a moderator flag, complaining that the new answer is similar to (or the same as) those found in the duplicate. They want the question closed again. In the meantime, both people have rallied their friends/fellow users and have closed and reopened the question twice more, prompting more flags in both directions. How would you handle this?
Locking generally makes sense here, though that's just a temporary solution. I know from several meta discussions that questions like these aren't easy territory, and in the case of duplicates in particular (I've found that dupes require domain knowledge a lot more frequently than a few of the other close categories), getting more eyes on it before taking action matters.
Essentially, the lock is a quick, dirty solution while trying to find someone with domain knowledge, or at least with enough experience to make a (semi-)educated guess.
Failing that, I honestly don't know, but the advantage with at least getting more eyes on it is that I can rely on other mods with more experience. This is definitely one of the situations where I'd prefer erring on the side of caution, from a lack of relevant knowledge and it clearly being a heated and/or very active situation.
- In the face of a lot of the things that have transpired since the last two times we've had a moderator election (from about 2019 on), why specifically do you want this role?
I ran in 2019, prior to all the fun stuff™. I quit the site for a good few months, and came back in a heavily reduced capacity in 2020, when I for unrelated reasons got hit with some pretty bad burnout. Consequently, I acknowledged that I wasn't in a position where I'd be a "useful" mod and didn't run.
'19 and '2+ put a few things into perspective for me, including my motivations and capacity (the latter being important).
I mentioned in the nomination itself that I know when to take breaks, and I listed this as an argument against electing me because it means I don't mind taking breaks. I can spend 5 minutes daily on flags, but similar to my current try at Duolingo, some days are gonna be bare minimum, while others are gonna be crunching flags like there's no tomorrow. (similar to my current situation here on Stack, though the bare minimum is 0 minutes instead of >0 minutes)
My main "problem" when deciding on the 2020 election was avoiding a burnout. Aside a certain global pandemic, a bit of hopelessness on the future of Stack Overflow didn't help my motivation to run.
Things still aren't peachy, to put it like that (the current problem being Collectives), but the situation has gotten to the point where I'm able to focus on the Q&A-side of things again. That's why I'm running this year.
While I'm worried we're gonna get into another enormous situation where I agree with the side against the company, I'd rather focus on the value of the Q&A. The Q&A is under a permissive license, regardless of mistakes done by any "group" affiliated with the network. The value of the content and community lives on somewhere, and I'd be honored to contribute to that.
- How would you deal with a situation when a fellow moderator had made a mistake, which led to the affected user asking a meta question, but the moderator is persisting that they were right in the face of the contradictory evidence?
Realistically, I wouldn't be alone in handling this. I'll show support for the user in question if no one else gets to it before me, and I'll gladly dismantle a few arguments, but I'm just not sure how to deal with these situations. That's where the other mods come in.
- During the election phase, moderator candidates will each have a Candidate Score posted which is intended to correlate in some way with an expectation of their ability to fill the role. Do you feel that your score is an adequate metric for measuring your potential moderation abilities, or if it is not, can you explain what it doesn't measure that adds to what's already measured or mitigates any perceived shortcoming?
The candidate score is a combination of reputation and badges. While some of those badges are moderation-related, most of the score isn't. A score of 39 doesn't demonstrate that I'm capable at moderation. Completely out of context, it just demonstrates that I at some point did the bare minimum to get the badges. This isn't the case with me, and I have numbers to back it up.
Instead, I feel my numbers speak for themselves. I've voted to close over 17000 questions, I've flagged over 27000 posts, and I've made almost 15000 edits. A candidate score of 39 doesn't reflect that. I know there have been candidates with less experience, but a higher score.
Even these numbers just reflect a few actions, though. They don't represent communication, or other aspects or values of being a moderator. I consequently don't see the candidate score as an indication of ability or how good a moderator any user would be, but rather as a very, very, very rough indicator of whether someone may have the values we're looking for in a moderator. I personally look more to contributions, both in terms of answers and questions, and moderation, as well as values presented surrounding the nomination when I decide on who I want to vote for - not the candidate score.
- The Low Quality Answers and Late Answers review queues include guidance that one of the actions to complete the review is to: "Delete answers that do not address the question at all, are link-only, or are incomprehensible." Many users recommend deletion from within these queues for answers that are technically incorrect or contain code without an explanation. General consensus is that this is not appropriate. Occasionally, moderators override these users by dismissing the review task or deleting and undeleting the answer to clear any delete votes. Do you think this use of the review system is a problem? In what situations do you think this misuse of the review queue requires moderator intervention, and would you provide additional education or penalties for such users?
I do believe it's often a problem. In the case of code-only answers, a few of these do indeed have value, and deleting them consequently removes valuable content.
Code-only answers are one of the very few categories where I some times nudge the answerer in the right direction, because it's the category of posts with the highest potential of being improved into a full-on valuable answer.
I find that the review system doesn't provide all the info needed for a few of the edge-cases of the review queue. I'll take action when this comes to my attention, but what I'll do depends on the user. If I have reason to believe the user isn't aware, I'll inform them. Otherwise, a suspension might be appropriate.
- Some actions (moderator messages, including suspension) are anonymous, so users cannot get back at the moderator who send the warning/sanction. Some others leave "breadcrumbs" (a few examples: deleting a NAA post, deleting a duplicate answer with a comment, nuking a potential spam post without applying the spam penalty, commenting to defuse a toxic comment thread instead of sending private messages...). Those actions can lead to users getting back at you personally with revenge downvotes for instance. If you process a lot of flags, you're not going to be able to make a relation with the serial downvoting. How would you handle such attacks if you'd decide to handle it? Would you rather not delete a post by fear of revenge / meta post that you'd possibly have to answer to (and possibly get a lot of downvotes, because, hey, this is meta)?
No.
Some users stepping far over the line when faced with resistance and lashing out isn't my fault. I'll admit that I've stopped commenting on NAAs because I don't want to take the time to deal with arbitrary toxicity. But if the means is to defuse a toxic comment thread, deletion of a genuinely bad post, or voice my opinion somewhere it's important, I'll gladly tank the potential for revenge - says more about them than about me, which has taken a few years to realize.
- A user has replied to an increasingly heated comment chain and used an ambiguous yet colloquial word that can be gender neutral to many people, but carries an implicit male context by itself ("dude", "guys", etc.). This comment draws a few red flags, including a custom moderator flag that accuses the person of violating the pronoun code of conduct. There's nothing else flag-worthy about the comment. How would you handle this?
If there's a pattern, I'd send a friendly reminder about how it could be perceived, but disconnect it from the last discussion that triggered the flags. Otherwise, I'd let it slide. If it's a heated comment chain, the entire thing is going to be nuked anyway, and I don't see a reason for a non-pattern in a heated chain to have "hard" side-effects. Things happen in discussions like that, that normally wouldn't.
- Rumor has it that moderators get informed early on and in private about upcoming changes in functionality. On such occasion a change is proposed you wholeheartedly hate. I mean, seriously, you can't stand it. But, you see the benefit the feature will have for the community and you feel it will be welcomed / received well when publicly announced. What will your initial internal response be and how will you proceed once the feature goes live / gets Meta attention / you're faced with it for real?
I don't want to comment much on this because, as is the case with several other questions here, depends on context. I'll voice my opinion internally if I believe it's necessary, but if I see real value to the community, I'll be more inclined to be in favor of it in the first place.