![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjWctuDqH5AxyB6ImiU5yfs0DOu60nbpZJslV6xWS_1u-hqeew1Y=s32)
Tom Shah
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New bug: I amend a client address on an invoice and the app changes MY address back to a previous one. I go to settings, address correct, back to invoice, address incorrect. There's no way for me to make the address correct. Another new bug: app keeps shutting down suddenly when in the middle of something. Bug existing since I first used it 3 years ago: invoice name cursor pops to the end in the middle of writing and keeps trying to change the date.
19 people found this review helpful
PNL Fintech BV (trade name FINOM)
March 26, 2024
Hi Tom,
Thank you for the feedback. We’re sorry for any inconvenience you've experienced with address changes in the app. To assist you promptly, could you please clarify which address you're attempting to change? Please reach out to us via in-app chat or email at hello@finom.co so we can resolve this for you. Thank you for your cooperation.
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjX5u7_Jv3PVTBUCyIU3uEiHmvdBj0UfbDu8VaIZpFxrJejHXFuW=s32)
Traveler With Drone
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Easy to open account but impossible to reach out to support, they never reply to msgs, no email, no phone to help you, I have screen shot that each msg I sent I got a reply after 24 hours and the reply was a question, give me an email or phone number I can reach out to
3 people found this review helpful
PNL Fintech BV (trade name FINOM)
July 5, 2024
Update to previous reply: Hello, thanks for updating your review. We still cannot identify you from here unfortunately, so it would be great if you could leave some details so we can check your conversation. Alternatively, please quote this review in the chat you have with our team.
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjWvc0ifGlAVMYkU0SqlSVy2IFs289CszbX9EFv2YnO4fe2DDDVy=s32)
Nabeel Alakchar
This is worst bank ever I have seen in my life got payment from our clients 3 weeks ago and account got blocked immediately without any reason since that time the account still blocked ..customer service is very bad no one gives any answer ...I don't recommend this bank to anyone ....our business is stopped because of this in un professional bank ...
PNL Fintech BV (trade name FINOM)
July 15, 2024
Hello Nabeel. Sorry to hear about this issue. Our team respond to most queries in minutes so we are not sure what happened here. We searched but are unable to identify you from this review name. Would you be able to send us a chat ensuring you are logged into your Finom account and quote this review? We can then give you a call and resolve for you.