Crow
Everytime there is an in the app update there are more bugs. Notifications that show up and when you click on the icon there's nothing there. The race icon pops up again even after you close it. The developers response is clear caches and close other apps which doesn't solve the problem. The problem is this app but apparently the developers are too close-minded to admit any fault.
25 people found this review helpful
Hello, Crow. Thank you for taking the time to reach out to us. We apologize for the experience you've had with us so far. If you have any suggestions to share with us, please reach out to our Customer Support through https://help.netmarble.com/game/tog. Thank you!
Nitroband
I watched the ad in the shop to dismiss the notification. This played a Whiteout Survival fullscreen ad. After the ad ended, it just bricked, and I was forced to close the entire app. On returning, I noticed that it did not count, I tried once more, and it became a fullscreen Whiteout Survival download button (as if resuming). There was no way to exit the ad without closing the game again, but any interaction opened the app store. I will never be watching a netmarble integrated ad again.
43 people found this review helpful
Hello, Nitroband. Our deepest apologies for the unpleasant experience you've had with our service. Do give us more information on the issue via https://help.netmarble.com/game/tog where we'll provide extensive aid for the matter at hand. Thank you and we hope to serve you better in the future!
Maddox Denzine
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Yeah, you guys ruined the game with the ad boost. Repetitive events, nothing fun to keep you into the game anymore. But the main issue is with the ads. I get funding, and it's a business, but now players almost now have to buy the boosts to stay ahead of the game. You lost me, and you're likely going to lose more. It was fun while it lasted, I suppose.
70 people found this review helpful
Hello, Maddox. Thank you for your honest opinion, and we'll be sure to note this as a reference for future improvements to the game. If you have any other concerns, please let us know through this link https://help.netmarble.com/game/tog and we'd be more than happy to assist you!