Mike Tillery
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Multiple times the past week app will not update, slides are just black. I haven't been able to see anything updated for the last three days. I logged out and was going to log back in and it said no connection to server. Looking at other photographers accounts on the search page, all their pages just say this account is empty. This app was great for a long time. I don't know what is going on with them.
23 people found this review helpful
Vero Labs, Inc.
07 April 2024
Hi there, Thank you for your review and we're sorry to hear about the issues you encountered. To report a Bug: 1- Go to Feed 2- Tap 3 Line Menu top left. 3- Tap Settings. 4- Scroll down to ‘Support’. 5- Tap Help & Support. 6- Tap ‘Contact Support'. 7- Select ‘Report a Bug’ and please include your logs. Regards, Adam, VERO support.
Nick G
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Pretty simple to use and straight forward. The only issue is the loading time of the app. "Reconnecting...". With it's simplicity, one would assume there would be no speed issues. Needs some serious optimization. Many years in too. Bummer. Update: It's now working MUCH better. A number of small bugs but nothing that would keep me off the app!
54 people found this review helpful
Vero Labs, Inc.
25 November 2022
Hi There, Thank you for your review and we're sorry to hear about the issues you encountered. To report a Bug: 1- Go to Feed 2- Tap 3 Line Menu top left. 3- Tap Settings. 4- Scroll down to ‘Support’. 5- Tap Help & Support. 6- Tap ‘Contact Support'. 7- Select ‘Report a Bug’ and please include your logs. Regards Charmaine, VERO Support
Aye Daniels
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UPDATE: The issue is resolved! My account works normally - upgraded my review from 2 to 4 star It could be good, but it has so many small bugs. It looks VERY aesthetically pleasing, one of the best looking social medias I've ever used. However, it's bug ridden. I can make posts, my profile picture doesn't always show up, when I first signed up it wouldn't accept the code that I got in the text message, etc. I really want it to work because it looks super cool, but it's just not quite there yet.
146 people found this review helpful
Vero Labs, Inc.
04 December 2020
Hi there, Thanks for updating your review. We're glad the issue that you were experiencing has been resolved. Could you please contact our team regarding the other issues at support@vero.co? Once we receive your message we will provide you with further assistance. Thanks Josh, Vero Support.