Mike Reaves
Constant Notifications ruin this for me. There is no need to blast my notification bar 5 seconds with the SAME notification. It gets annoying. And when you swipe to clear it, up pops the app, whether you wanted it or not. If the app was more subtle, it would be great. When I actually want to use the app, its great. The app throwing constant notifications in my face is lame, though.
11 people found this review helpful
Meta Platforms, Inc.
8 July 2024
Good day again, Mike! This isn't the experience we want Ray-Ban Smart Glasses owners to have, so we're following up to see if managing your push notifications improved your experience. If it didn't, please use your browser to search and navigate to Meta Smart Glasses Support so that we can lend you a hand. Thank you!
Joshua Jones
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My biggest issue with these glasses and this app right now is that the pictures and videos will not import. No matter what I do. Disconnect, reconnect, soft reset, hard reset, factory reset, force stop. Even after fighting to connect the glasses to my wifi the media still won't port. It constantly says auto import starting soon and then nothing. It's there an update or some help with this?? One of the main reasons I bought them.
25 people found this review helpful
Meta Platforms, Inc.
10 May 2024
Hey there, Joshua! We hope you're having an awesome day today! Thank you for bringing this to our attention, we would love to get this resolve for you. In order to do so, please click this link https://www.meta.com/help/smart-glasses/ you will be directed to our Meta Support for Ray Ban Glasses. Have a legendary rest of your day!
Leiriel
Utter trash. It keeps sending notifications about keeping the app on, it keeps demanding to not restrict battery usage as if it wants to spy on everything, and the glasses won't stop beeping if you turn off audio and calling features via Bluetooth settings. I just want to take pictures and videos. This app is way worse than it should be. It's like they are putting an effort to make themselves more hated and untrustworthy.
40 people found this review helpful
Meta Platforms, Inc.
1 March 2024
Hi there! Thank you for reaching out to us today in regards to this issue. We're sorry this issue is ongoing for you and we would love to look into this matter. Feel free to reach out to our team using the following link: https://www.meta.com/help/support/. We can't wait to hear from you