3.1
5.92K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Features include:
Earn 10 points per $1 spent. Pro tip: Save up your points for something extra special later.
Zaxbys delivers. Select your go-to delivery service in the app to have your cravings delivered straight to your door.
Skip the wait. Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive.
Save your faves. We’ll save your favorite orders and store locations for next time.
Use gift cards. Whether you want to digitize a physical gift card or send an eGift card, you can do it all in our NEW app.
Feeding a crowd? Our platters and catering options have you covered.
Updated on
Jul 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and Financial info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
5.79K reviews
Bronson Strange
July 15, 2024
DO NOT USE THIS APP. It is plagued with issues that have affected me in every way possible. I'e had mobile orders that I placed that the store never received. I had orders that never added rewards points to my total. There's certain items that you cannot order on the app, but are perfectly capable of ordering in-store (such as traditional wings without doing an entire meal). And now, the app has failed so spectacularly that all of my rewards points have disappeared. This app is TOTAL TRASH!!!!!!
8 people found this review helpful
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Chris
May 10, 2024
It's beyond ridiculous, aggravating, and annoying that I have to deal with the app closing immediately before I have a chance to complete my order. I've tried clearing the cache and uninstalling, downloading, and reinstalling the app and attempting to enter in my order only to be subjected to the same hassle again. Until the developers fix the app and rid it of problems like what I've described, it's practically worthless and not worth the hassle and frustration of using the app.
60 people found this review helpful
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Zaxby's Franchising, LLC
May 13, 2024
Hi Chris - We totally agree. That shouldn't happen! If we could get a bit more information from you, we could troubleshoot this issue. Could you please tell us more about what happened? Did it log you out or crash? Thanks! https://guestexperience.zaxbys.com/support/tickets/new?ticket
John Borisch
March 7, 2024
This app rarely allows me to enter loyalty points. The pop-up window closes immediately after opening. Sometimes, after numerous attempts, I get lucky. But I generally end up having to call the 800 number to get points added to my account. Pretty frustrating. Based on my conversation with Zaxby's support, it sounds like a common issue. Love the restaurant, but not a fan of the app.
64 people found this review helpful
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Zaxby's Franchising, LLC
March 12, 2024
Glad you've reached out to support for help - but we definitely want you to be able to add points via the app for in store purchases (online purchases add points to your account automatically after 24 hrs). Can you share more about your experience - https://guestexperience.zaxbys.com/support/tickets/new?ticket=&ticket_form=give_us_your_feedback?

What's new

Your Zaxbys app experience just got a MAJOR upgrade!
● A fresh homepage personalized to you
● Quick, easy reordering – now made even easier
● New, easy ways to customize your favorite Zaxbys menu items
● A better maps experience
● And more!