![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocKCrH3HFnyfsXojDsOK4Ufbclw7JPjuHukxGUuT0nSomjn_4A=s32-mo)
John McDevitt
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The app is all over the place and disorienting to use. There are redundant deals and most have just become $20+ family deals. I do appreciate being able to give a code instead of holding my phone out of a car window. My biggest issue with Burger King's app is the rewards system. I'd say 70% of my points expire before I spend them. Due to bad deals and expiring points, I no longer use the app or eat at bk. I went from twice a week to once every few months. I'm not even upset, just disappointed.
72 people found this review helpful
Burger King, Inc.
July 19, 2024
We really appreciate your feedback and are continuously working toward improving our guest experience. We passed it along to the appropriate teams.
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simplee_shannon
I like the flavor of burger king burgers but am extremely disappointed in the app. For a slogan that says " have it your way" there is a definite lack of customization choices on the app. For instance I cannot remove the bun for a low carb option. Because of this I use the Wendy's app they let me remove the bun and give option for it to be replaced with 2 pieces of lettuce. I now order from Wendy's app because it allows me to remove the bun and easily add as much cheese and pickles as I want.
7 people found this review helpful
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Benjamin Trent
Wasn't able to complete purchase for pick up due to an unspecified payment error multiple times. The same payment method (Google Pay) works fine with other apps, including McDonald's, so I know it's an issue with this app. When I went to the location to order in person, one of the items in my cart was not available on their menu, so that may be the problem. Good app otherwise. I hope they fix it some day.
28 people found this review helpful
Burger King, Inc.
June 23, 2024
Thank you for the time you took to provide us with valuable insights. We’ve made a note of your feedback and passed it along to the appropriate teams.