A Google user
Update: after 3 years, the app is still too complicated. 5 minute time limit to select seats and food for a large group. always times out. bad design. What's worse is that you cannot book seats in a screen if you leave a gap between yourself and seats next to you. You could be booking seats in an empty cinema but you are told to sit next to someone you do not know... together. ridiculous!
6 people found this review helpful
A Google user
Why no login to save data. if the app resets you loose your booking even though you have been charged. No saving of payment details either. and the app crashes during payment now.Have I paid, do I have a seat reserved, who knows as the customer service can't help unless you have a booking number.
4 people found this review helpful
A Google user
Very very unhappy with this app. I tried to book tickets on this app, for the last two seats in the cinema, and the app told me the booking was not successful, when I tried to go back in to try again I saw the seats were already booked, I assumed by someone else. Now I've been charged AED 336 for a film they told me I didn't book.
159 people found this review helpful