![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocJ_L_6roKaBU7mUC3vbdl1M5SU3USuLvF-L6QueYoxkQ8wECg=s32-mo)
Cindy Bessette
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App doesn't always work. It will say I used it already when I didn't. Other times, it just won't load. It's also stingy when you try to load a receipt and find out it's once a month. You lose points when app is down. I have un-installed and reinstalled it so many times. Always more work for me! I see several people were told to delete and reinstall. They said the same to me, so I edited my review!!! Still glitchy and unresponsive for such a large company!!
150 people found this review helpful
McDonalds USA, LLC
July 16, 2024
Cindy! we always want the app to work for you. try uninstalling and reinstalling the app. if you still have the same issue, hit us up here: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjXnFmTUoi0cYWswydMfYnu3Zn3q9NnZypNu0CcBCEdrtsjTOgsvkQ=s32)
Jasmine Sanchez
I used to absolutely love this app and gave it five stars— it was accurate, efficient, and the deal and points were easily accessible. I would use this app every single day to get the $1 breakfast sandwich every morning and it would be amazing to use the deals and rack up points. Now, for probably the past month or so, none of the deals are working for me and almost none of the points are accessible to use, only a few things. I have reached out to the Customer Care for help but it's not helping.
17 people found this review helpful
McDonalds USA, LLC
July 24, 2024
we're here to help, Jasmine. try uninstalling and reinstalling the app. if you still have the same issue, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjXJE0-eEEyllNxztTt-Q5rrnEsVRzBwgkR9WtCz2dgIdYzZNQSA=s32)
Leslie Parrett
The McDonald's app has really impressed me... It's straightforward and user-friendly, which makes placing an order a no-brainer I especially appreciate the deals and discounts—it feels great to save a few bucks. Plus knowing my order should be ready when I get there is so convenient. The rewards feature is a nice touch too, it's fun to see those points add up to a freebie. All in all I'd definitely recommend giving it a try, if you haven't already.
97 people found this review helpful