Oaky

The latest episode of LowKey by Oaky is now live! 👏 🎧 Join our guest Nada Mahfoud, Key Account Manager at Oaky, and host Cristina Collado, Head of Marketing, as they explore the evolving guest journey. Find out how the guest experience has transformed in recent years and why personalisation is crucial for crafting an emotional guest journey. Watch it now on YouTube: https://hubs.li/Q02HW95q0 or listen on Spotify: https://hubs.li/Q02HW7zc0 #oaky #lowkeypodcast #lowkeybyoaky #hotelpodcast #hospitalitypodcast #guestjourney #guestexpectations

Overbooking is a powerful strategy that can significantly boost your hotel revenue by compensating for cancellations and no-shows. 🚨 However, it comes with risks and requires careful management. Read this article: https://hubs.li/Q02HM0VQ0 and discover: 🔸 The pros and cons of overbooking 🔸 How to handle situations when overbooking results in double-booking 🔸 How to craft a robust strategy that keeps guests happy and allows you to capitalise on your room inventory in the most efficient way. #oaky #hotelupsell #hoteloverbooking #hotelupselling #hotelinventory #hotelrevenue #hoteltech

Confidence is crucial for mastering upselling at the front desk, but building it can be challenging 😨 Luckily, Oaky's Front Desk Upsell automation can equip front desk agents with the assurance and certainty needed to excel in upselling at check-in. The team at The July - Boat & Co has been harnessing the power of Front Desk Upsell automation, powered by the Oaky & Mews 2-way integration. They’ve achieved the results they’ve never seen before – a remarkable 18.3% upsell conversion rate at the front desk thanks to: 📈 Dynamic pricing directly available from Mews and Oaky’s ability to customise room upgrade rates for various rate codes 🔁 Seamless and swift data exchange between Oaky and Mews ✅ The benefits of automation, enabling the team to minimise manual tasks. Would you like to transform your upselling strategy? Get in touch to discover how Oaky can help you embark on a journey of upselling success: https://hubs.li/Q02HBqgH0 #oaky #mews #thejuly #thejulyboat&co #upselling #hoteltech #hotelupsell #frontdeskupselling #upsellsoftware

🚨 Product Update Alert 🚨 It’s time to look back on the Oaky product enhancements and new features released in Q2 2024. This quarter, we focused on the finer details essential to boosting your overall upsell results. Here’s a glimpse of the exciting new capabilities you can benefit from: 🔸Spot high-value deals faster and improve guest request processing with unit and total prices included in your email notifications 🔸Capitalise on last-minute bookings more efficiently thanks to the improved reservation flow 🔸Enable reservation agent upselling with future bookings available in your Front Desk Upsell module 14 days in advance 🔸And much more… Check out the full product update on our blog: https://lnkd.in/eX3zync3 #oaky #hotelupsell #hotelupselling #hoteltech #hotelupsellsoftware #hotelupselltool

Curious about mastering your guest journey to better fulfil your guests' needs? Join our host, Cristina Collado, Head of Marketing at Oaky, and guest Nada Mahfoud, Key Account Manager, as they explore how to align your customer journey with modern-day guests’ expectations in our new episode of the LowKey podcast. 🗓️ 25 July ⏰ 11 AM CET Make sure you won’t miss the episode by following us on YouTube: https://hubs.li/Q02GVnPy0 or Spotify: https://hubs.li/Q02GVpQY0 #oaky #lowkeypodcast #lowkeybyoaky #hotelpodcast #hospitalitypodcast #guestjourney #guestexpectations

One week left to #IDeaSClientSummit by IDeaS Revenue Solutions! Don’t miss out on your chance to meet Oaky's Clément Dénarié and Allison Chambers in person and discover how integrating upselling into your revenue management strategy can help you reach ambitious profitability goals. Get in touch with Clement and Allison directly to set up a meeting. 🗓️ July 23-24 📍Mandarin Oriental, Miami, FL We can’t wait to see you there! ✈️ #oaky #hotelupselling #hotelrevenue #hotelrevenuemanagement #ideasrevenuesolutions #hoteltech #hospitalityevent

Creating various room types lays the groundwork for personalised guest experiences and opens up upselling opportunities ✨ Discover how to optimise room types within your hotel and maximise revenue through effective pricing strategies by listening to one of the latest episodes of the LowKey podcast. Our special guest, Gail Peters, Head of Revenue at The QHotels Collection shares practical advice on creating and optimising room types so you don’t have to reinvent the wheel. 🔸 Watch the episode on YouTube: https://hubs.li/Q02Gw_wy0 🔸 Or listen on Spotify: https://hubs.li/Q02Gw-Yg0 #oaky #hotelupsell #qhotels #hoteltech #hotelroomtypes #lowkeybyoaky #hospitalitypodcast

Do you actively upsell to your OTA guests? 💡 Make sure they don't miss out on perks and benefits to enhance their stay while also maximising revenue for your hotel. Read these pointers to discover how👇 #oaky #hoteltech #hotelupsell #otaguests #hotelrevenue

📢 The final countdown is on! Oaky’s Clément Dénarié and Allison Chambers can't wait to reconnect with all our amazing customers, partners and friends at the #IDeaSClientSummit. 🗓️ July 23-24 📍 Mandarin Oriental, Miami, FL Hosted by IDeaS Revenue Solutions, this event is designed to help you unlock your hotel’s full revenue potential through unified strategies and teams and drive unprecedented revenue growth. Would you like to meet the Oaky team in person? Reach out to Clément Dénarié and Allison Chambers directly to meet at the event. We are looking forward to seeing you there! #oaky #hotelupselling #hotelrevenue #hotelrevenuemanagement #ideasrevenuesolutions #hoteltech #hospitalityevent

Struggling with high employee turnover at the front desk? You’re not alone 🛎️ A well-designed incentive plan can significantly improve staff retention, motivate the team and even boost their performance. The key is to offer a mix of monetary💰 and non-monetary🥇 rewards to keep spirits high and ensure your front desk agents are engaged and motivated. Check out these 4 incentive plans, tailored to employee personas and complete with examples, to inspire your approach 👇 #oaky #hoteltech #hotelupsell #hotelupselling #staffretention #frontdesk