Twitter launches pilot version of in-app shopping module

Not that we don't love sunset lamps linked under every viral tweet...
By Leah Stodart  on 
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Twitter launches pilot version of in-app shopping module
Talking about products is an inescapable part of being on Twitter. Credit: twitter

Sunset lamp companies could soon have a less chaotic way to promote their products on Twitter.

Twitter announced Wednesday that it is — surprise, surprise — launching a pilot version of a shopping tool. The "Shop Module" is a dedicated carousel of products that brands can enable on their profiles. Then, users can click on and buy the products without leaving the Twitter app.

As of July 28, the feature, which has been rolled out to a "handful of brands," according to Twitter, was intended to be visible to users in the U.S. who use Twitter on iOS devices.

While shopping on Twitter is maybe a less obvious leap than, say, shopping on Instagram, it does make sense in its own way. Twitter is *the* platform for monitoring drops, where mere seconds determine whether you score a pair of limited-edition sneakers or a Telfar bag. It's also home to plenty of other product-based discussions — anyone who's ever braved Skincare Twitter knows that. Gushing over a Sunday Riley serum or a retro pink toaster with mutuals is almost as crucial to Twitter as swapping memes.

That seems to be Twitter's philosophy, too. When a conversation about a product goes viral, an in-app module will, in theory, allow people to act on their enthusiasm without actually leaving the platform.

"With this pilot, we’ll get to explore how our engaged, responsive, and chatty audience reacts to products that are emotionally charged — like a new jersey from your favorite sports team — or that provide lasting impact — like a new skincare regimen," Twitter product revenue lead Bruce Falck explained in a blog post.

If the experiment is a success, it's potentially great for the platform: Both brands and consumers will be incentivized to spend more time and resources on Twitter. (At this time, Twitter does not plan to take a commission on purchases made through the Shop Module, according to a spokesperson.)

A direct shopping feature could also be a game changer for small businesses. It's not unusual for an up-and-coming brand to have a moment of fame after one "Hey I made this" tweet goes viral or a thread about small businesses gains traction. Recently, Twitter communities have had a particularly passionate reaction to fast fashion's blatant regurgitation of designs made by smaller creators. The Shop Module offers another opportunity for shoppers to offer tangible support to original artists.

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Twitter began testing an ecommerce card for individual tweets back in March, according to screenshots gathered by UK-based social media consultant Matt Navarra.

It's unclear whether the Shop Module will become a permanent feature or join Fleets (RIP) in the Twitter graveyard. If it stays, though, it will be interesting to see how it impacts brands' approaches to the platform — including their Black Friday plans.

Leah Stodart
Leah Stodart
Senior Shopping Reporter

Leah Stodart is a Philadelphia-based Senior Shopping Reporter at Mashable where she covers essential home tech like vacuums and TVs as well as sustainable swaps and travel. Her ever-growing experience in these categories comes in clutch when making recommendations on how to spend your money during shopping holidays like Black Friday, which Leah has been covering for Mashable since 2017.

Leah graduated from Penn State University in 2016 with dual degrees in Sociology and Media Studies. When she's not writing about shopping (or shopping online for herself), she's almost definitely watching a horror movie, "RuPaul's Drag Race," or "The Office." You can follow her on X at @notleah or email her at [email protected].


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