Elon Musk's X revenue has officially plummeted, new documents show 

Remember when Elon Musk said he wanted X to be more PayPal-like? New docs show this plan is still on.
By Matt Binder  on 
X logo
Could a payment platform help with the company's revenue-loss woes? Credit: Mateusz Slodkowski / SOPA Images / LightRocket via Getty Images

By now, you've probably heard about Elon Musk's grand plan to turn X, the social media platform formerly known as Twitter, into an "everything app." One of the major pillars of Musk's reimagining of X includes a payment platform much like PayPal or Venmo.

New documents obtained by Bloomberg shed new light, not only into Musk's financial service vision for X, but also into just how much the company has struggled financially since he acquired it in October 2022.

These new documents are prepared by X and have been submitted to state regulators as Musk's company looks to receive money transmitter licenses — a requirement for anyone looking to provide financial services of this kind. These documents also give the public its first official peek into the company since Musk took X private.

X's revenue has plunged

Now that X is no longer publicly traded, there's a lot we no longer know about the company. Most reports regarding X's revenue troubles, for example, have come from internal leaks.

However, these new documents make it official: According to X, the company's revenue has plummeted since Musk took over.

In the first six months of 2023 — the first full year in which Musk controlled the company — X's revenue fell by nearly 40 percent from the same period the prior year. The company brought in $1.48 billion during that time period. Furthermore, X lost $456 million in the first quarter of 2023.

Mashable Light Speed
Want more out-of-this world tech, space and science stories?
Sign up for Mashable's weekly Light Speed newsletter.
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!

The majority of this drop in revenue can be attributed to X's advertiser woes. Prior to Musk's takeover, when the platform was known as Twitter, advertising generally accounted for a whopping 90 percent of the company's revenue. Under Musk, advertisers fled due to platform changes and various controversies involving its owner, so ad revenue declined.

Musk's financial services push

X is looking to launch a payment services system on its social media platform. The company submitted documents to 11 states as it seeks to obtain money transmitter licenses.

The company is looking to provide users with a PayPal/Venmo-like feature called X Payments. The plan is to allow users to pay other users, buy products and services, and store money via their X account. 

Musk has floated a number of ideas to make up for the loss of advertising revenue. For example, X rolled out the X Premium subscription plan as well as a subscription service for creators. Neither service has been able to close the revenue gap left by the advertiser exodus. 

However, according to these documents, X plans to utilize the X Payments service mainly in order to achieve “increased participation and engagement” on the social media platform. X Payments does not plan to charge fees for most of its services.

The X Payments idea has been brought up by Musk before. In previous comments, Musk shared that he'd like users to be able to open a savings account with X with “extremely high yield.”

According to Bloomberg, then-Twitter had actually incorporated a payments business in February 2022, before Musk bought the platform. Now called X Payments, the X subsidiary has its own board of directors and management team. While X currently has business relations with payment processors, like Stripe and Adyen, and banks with Citibank, it's unclear if X would be partnering with these companies for X Payments' services.

And, bad news for cryptocurrency advocates. According to the report, X Payments has no current plans to incorporate virtual currencies like crypto into the business.


Recommended For You
Elon Musk reportedly planning xAI 'Supercomputer' to power Grok
Elon Musk and Grok logo

Elon Musk's X will soon make live streaming a premium feature
 The logo of online social media site 'X' (formerly known as Twitter)

X officially changes rules to allow NSFW content
X logo on mobile device

X / Twitter's user base has stopped growing under Elon Musk
X logo behind user on smartphone

QAnon conspiracy theories are surging on Elon Musk's X. Here's proof.
QAnon followers

Trending on Mashable
Wordle today: Here's the answer hints for July 31
a phone displaying Wordle

NYT Connections today: See hints and answers for July 31
A phone displaying the New York Times game 'Connections.'

NYT Connections today: See hints and answers for July 30
A phone displaying the New York Times game 'Connections.'

Webb telescope snapped photo of huge world — in a distant solar system
An illustration of the James Webb Space Telescope as it orbits the sun in our solar system, 1 million miles from Earth.

Wordle today: Here's the answer hints for July 30
a phone displaying Wordle
The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!