John Chickering advises boards and senior executives on strategy, technology, and operations. Starting as a pioneer in digital archive solutions, John developed a track record of effectively bridging business operations and information technology to deploy diverse digital transformation solutions across large enterprises.
While serving as a chief information officer in the private equity portfolio at Fidelity Investments, John built out the technology for a corporate off-site records storage facility and was a principal thought leader in forming Fidelity’s digital records archive strategy. He led a multi-year enterprise digital transformation initiative that migrated complex high-volume customer communications from paper to eDelivery. The work, which spanned across multiple business lines and service providers, improved the customer experience, generated a triple-digit return on investment, and continues to save over 100 acres of forest each year.
John’s board experience includes both fiduciary and advisory boards for commercial, educational, and other non-profit institutions where he has held various executive committee positions, including chair. John is a Fellow of the Association for Intelligent Information Management and is an occasional speaker at industry conferences and seminars hosted in academia. He holds a BS in Marine Engineering from the U.S. Merchant Marine Academy and an MBA from the University of Maryland.
John volunteers with several community service organizations and has led 15+ storm restoration work teams on the ground in six states. He lives in costal North Carolina.