M.B.A. Consulting India Pvt. Ltd.

𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘁𝗿𝘂𝘀𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗺𝗮𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗰𝗮𝗹𝗹𝘀 In debt collection, every phone call is an opportunity to foster mutual understanding and collaboration. At M.B.A. Consulting India Pvt. Ltd., building trust is a cornerstone of our approach. We ensure that each interaction is meaningful: ✅ Data-driven Insights for tailored conversations Our strategy starts with meticulous preparation. By analyzing comprehensive data on each client, including their financial history and behavioral patterns, we tailor our approach to address their specific needs and concerns. This level of preparation enhances the effectiveness of our calls. ✅ The power of active listening Effective communication goes beyond speaking; it involves actively listening. We engage with clients by asking insightful questions and attentively listening to their responses. This helps us understand the root causes of their financial difficulties and enables us to propose the most appropriate solutions. ✅ Respectful and constructive dialogue We approach every call with respect and professionalism, ensuring that clients feel heard and valued. Our objective is to provide support and viable solutions, not just to enforce repayment. ✅ Continuous improvement through feedback We are committed to ongoing improvement. By regularly assessing the outcomes of our calls and incorporating feedback, we refine our strategies and enhance our effectiveness. This commitment to excellence helps us build and maintain client trust. At MBAC India, building customer trust is a continuous process that integrates data, respect, and ongoing refinement. We are dedicated to making each call a step toward successful resolution and lasting collaboration. #debtcollection #customertrust #professionalcommunication #WeAreMBA #customerservice #india #finance

𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗖𝗵𝗮𝗻𝗻𝗲𝗹𝘀 𝗶𝗻 𝗗𝗲𝗯𝘁 𝗥𝗲𝗰𝗼𝘃𝗲𝗿𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: by actively embracing a range of #digital communication #channels, we've seen our performance and results skyrocket. Our approach: Multi-platform communication that ensures we reach customers on their preferred channels for faster and more effective outcomes. 📞 Phone Calls 📲 SMS 📧 Emails 💬 WhatsApp But that's just the beginning. Our success is rooted in the detailed analysis we conduct for every case. When we take on a debt portfolio, we dive deep, examining every detail: gender, age, living conditions, preferences, social media interactions, and more. This allows us to tailor our communication strategy to each unique case. Only after this meticulous preparation do we choose the best digital channels to use. As a result, we consistently receive glowing feedback from our clients, and over the past few months, we've significantly boosted our performance metrics. Curious about our digital strategies and analytical methods? Contact us! #digitaltransformation #debtrecovery #customercommunication #clientsuccess #finance #india

💡𝗕𝗿𝗮𝗶𝗻𝘀𝘁𝗼𝗿𝗺𝗶𝗻𝗴 𝗮𝘁 𝗶𝘁𝘀 𝗯𝗲𝘀𝘁💡 We recently had an inspiring and dynamic brainstorming session with our esteemed client, ICICI Bank, at the M.B.A. Consulting India office. The day was filled with deep discussions and innovative ideas, reinforcing our partnership and paving the way for future success. We are immensely proud to serve as ICICI Bank's Digital Collection Partner (DCP). Our journey together has been nothing short of extraordinary, with our team already growing and doubling in size since the last quarter. This remarkable growth underscores our commitment and the trust that our clients place in us. 🚀 Our mission is ambitious: to surpass the 10 million mark by the next quarter. With the dedication and hard work of Team MBAC, we are poised to set new benchmarks in the field of Digital Collections. A special thanks to Mr. Utkarsh Randhar for his invaluable guidance and support to our team members. Your insights have been instrumental in driving our progress and ensuring we stay on the path to success. Stay tuned as we continue to reach new heights and redefine excellence in Digital Collections! #digitaltransformation #clientsuccess #WeAreMBA #Digital #finance #india #debtcollection

On Saturday, June 21, we had an insightful review meeting with Kotak Mahindra Bank's Mr. Rajnish Verma. He shared deep insights on our portfolio and set clear goals for us to enhance our collections efficiency. 📊 We started working on this pool in May, and we're already seeing great progress this month. Excited to continue this positive trajectory! 🌟 #teamwork #WeAreMBA #financialgrowth #debtcollection #clientmeeting #india #efficiency

Today, we had the pleasure of welcoming two distinguished guests from ICICI Bank at our office: Mr. Nilesh Dasri, Head of Digital Strategy, and Mr. Krishnan Iyer, Head of DCP Collections from the Mumbai office. 🚀 Highlights of the Visit: ☑ Innovative Roadmap: Mr. Dasri shared a visionary roadmap on how we can triple our collections using advanced #digitalchannels. His insights were both inspiring and actionable, providing a clear path forward. ☑ Strategic Discussions: We engaged in deep discussions about the future of digital collections, exploring new strategies and technologies that can enhance our efficiency and effectiveness. ☑ Actionable Goals: Together, we outlined key action points and set ambitious goals for the upcoming months. The collaboration promises to drive significant improvements in our digital collection efforts. 🤝 Looking Ahead: We are incredibly excited about the potential of this partnership and the positive impact it will have on our operations. The meeting marked a pivotal moment in our journey towards embracing #digitaltransformation and achieving outstanding results. A big thank you to Mr. Dasri and Mr. Iyer for their time and invaluable insights. We look forward to working closely with the ICICI Bank team to turn today’s plans into tomorrow’s achievements. #Innovation #strategy #partnership #futuregrowth #finance #debtcollection #india #WeAreMBA

🎉 Today, we celebrate the #birthday of Sergey Babyak, our exceptional Analytics Manager! 🎉 Sergey is a seasoned professional with a wealth of experience in #debtcollection. His expertise and dedication are invaluable assets to our team, consistently helping us enhance our work quality every day. #teamwork #teamcelebration #valuedemployee #workexcellence #india #WeAreMBA

Happy Eid Ul Adha! May this Eid offer you innumerable cherished moments. May the spirit of sacrifice and compassion fill your heart on this holy day. 🌙🕌 #IdulAdha #EidMubarak #SelamatHariRayaIdulAdha #Blessings #Peace #Joy #Sacrifice #Unity #Compassion

Imagine a fingerprint – no two are exactly alike. Just like fingerprints, each of our clients has distinct needs and challenges that require a personalized approach. At M.B.A. Consulting India, we understand that every #client is unique, and we are dedicated to providing tailored #debtcollection solutions that cater to these specific requirements. 🔍 Our mission is to offer customized strategies that align with the individual circumstances of each client. While many debt collection methods might seem similar on the surface, we know that the nuances of each case, from the type of products involved to the behaviors of the debtors, make all the difference. 🎯 When we begin working with a new client, we meticulously analyze all cases. We look at how debts behave, identify the most effective processes, and craft strategies to achieve optimal results. This thorough approach ensures we not only meet our clients' needs but also maintain debtors as future loyal customers. 🤝 We believe that attention to detail and a deep understanding of each client's unique situation are key to delivering first-class results. This commitment to individuality sets us apart and ensures our clients receive the highest level of service. #clientservice #uniquesolutions #WeAreMBA #india

In 2023, the total lending market in India reached approximately ₹200 trillion. However, a slowdown in its growth by 14% is expected in the coming years, attributed to declining economic growth, measures taken by the RBI to manage risks, and an increase in the level of non-performing loans (NPLs) from previous periods. According to data from the Ministry of Finance, the level of NPLs in 2023 amounted to ₹5.71 trillion, which is a significant problem for the financial sector. 📉 Therefore, the debt recovery sector plays an important role in maintaining the #financialhealth of banks by helping them recover debts. However, experts note that the sector faces a number of challenges, including long recovery periods, ineffective strategies, and poor complaint handling. In these conditions, the choice of a professional partner for debt management becomes critically important. M.B.A. Consulting India offers reliable debt recovery solutions, ensuring financial stability and effective risk management for banks and financial institutions. #debtrecovery #financial #riskmanagement #WeAreMBA #india #banking

📈 Best solutions are born from collaboration and continuous dialogue. Our team of experts regularly gathers around a table, sharing ideas and insights, all with one goal in mind - crafting the most effective debt recovery strategies for our clients. This isn't just a routine; it's our secret sauce for success. 👥 Our Process: ✔ Team Discussions: Every case is unique, and our team engages in in-depth discussions to explore various strategies. By pooling our diverse expertise, we ensure a comprehensive analysis of each situation. ✔ Client Communication: We maintain constant communication with our clients, keeping them informed and involved in the decision-making process. This partnership is crucial for understanding their specific needs and constraints. ✔ Customized Solutions: By combining our collective insights, we develop effective, customized solutions. Each team member contributes their specialized knowledge, from financial analysis to legal compliance, ensuring a robust and well-rounded approach. ✔ Continuous Improvement: We are committed to continuous learning and improvement. Regular team meetings and client feedback sessions help us refine our methods and stay ahead of industry trends. #debtrecovery #collaboration #WeAreMBA #india #finance #teamwork