Jeff Eisenberg

In just two weeks! Learn from the experts in the field at The Customer Conference ISRAEL 2024 on June 4: Leore Spira, Adv., Director of Revenue Operations at Blink Ops, Noa Shaul, Chief of Staff, CS at Armis, Ilana Yakobi, VP Customer Services at DoControl, and Gali Michaeli, VP Sales Excellence at Similarweb will discuss how to optimize Customer Success through revenue operations! In this session, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Through a professional discourse, attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth. We will share how to utilize RevOps principles to streamline onboarding processes, resulting in a significant reduction in churn rates while simultaneously increasing upsell opportunities. In the panel discussion, the participants will be able to gain actionable knowledge from seasoned professionals at the forefront of revolutionizing customer success through the lens of RevOps. Register TODAY! https://lnkd.in/gm9_P_ah #operations #csoperations #data #revops #revenue #revenuegrowth #customersuccess

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This year, at The Customer Conference ISRAEL 2024, we will talk about revenue generation and management! Register TODAY! https://lnkd.in/gm9_P_ah "Customer Success as a Growth Engine" by Adi Janowitz (she/her), CCO at HiBob. Adi will share her experience leading a commercial CS organization - that owns not only Gross retention but also Net retention. Why it works, what's the strategy and how to speak revenue and profitability with the board of directors. "Making Your Customer Success Team a Revenue Powerhouse" by Aviel Sivan, Global Head of Customer Success at Windward. We will explore key topics including building successful CS teams, improving retention strategies, introducing revenue KPIs and setting right targets, incentivizing CSMs with team versus individual KPIs, monetizing CS with paid services and organic upsells, and collaborating effectively with the sales organization. "The CSM Toolkit: Transform Product Insights into Revenue" by Ohad Biron, CEO, Bagel In this session, you will learn how to unlock the growth potential of CS & Product partnerships. We will review AI solutions to embrace or be cautious of and tactics to foster collaboration between the teams, while leaving biased opinions aside. Ultimately, you will acquire tools to transform invaluable product insights into actions that delight customers and boost revenue. "The Importance of Partner Success: Driving Customer Retention and Expansion within Your Partner’s Client Base" by Nir Cohen, Director of Partner Success, Silverfort. Nir Cohen is unlocking the true potential of partnerships by fostering success through retention and revenue growth. Partner success is about more than just revenue. It measures success based on new business, renewals, upsells, churn, certifications, and customer health scores. He will dive into the metrics and team management strategies and share insights into our change management approach. "Revitalizing Renewal and Customer Success Teams through Automation and Multi-year Strategy" by Sharon Shafran, VP Customer Success and Operations at NI (National Instruments) This session delves into the journey of implementing a multiyear strategy aimed at revitalizing Renewal Teams, empowering distribution partners to take ownership of renewals through a renewal automation platform, and concurrently scaling Customer Success coverage and effectiveness. "Optimizing Customer Success through RevOps: Strategies, Challenges, and Best Practices" by Leore Spira, Adv., ​Advisor and Director of Revenue Operations, Blink Ops In this discussion, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth.

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Over the past decade, I have reviewed over 1,000 cv's in search for the best team members to join our team. I see a lot of people in Israel in need of jobs these days so sharing some tips from my experience as a manager and Organizational Psychologist that I hope can be helpful. If you have any questions or additional insights, please feel free to comment below or pm me. I divided the job-seeking journey into 4 stages: 1. Self-reflection 2. CV building 3. Networking 4. “Dating” your future boss In this post I will cover some pointers for the first 3 stages. Next post will cover pointers for the last stage. *Self-reflection* 1. Self-reflection and understanding what you are good at and what you are passionate about. 2. Who are you - Need to be able to answer this in 2-3 lines at the top of the CV. Are you a manager and looking to be in a leadership role or more of a hands-on executive? Is your focus marketing/sales/coding/project management? Pro tip: Ask your friends to be honest with you and share the value they see you bring. It will crystalize your own view as well. *CV and LinkedIn profile* 1. CV building - how does your future boss know you are great at what you do? What success and impact did you have that you can articulate with numbers? 2. The design is great. But the most important is the content. Make sure clear description in the header what you do and keep it short, with bullet points and a 1-pager. Make sure no mistakes. If there is even 1 typo, it is a no-go. 3. Passion talks. Years ago I hired a young man with very little experience because he came with great passion and told me how he taught himself code at age 11. See how you can find that story that highlights your greatness. *Networking* 1. Networking and asking friends for an intro or to put in a good word. Identify 10 people you will have coffee with to brainstorm your career. Some will give you great advice. Others will give you a good lead. 2. Don't only think about networking with those who can give you the job today but rather with those who know people that can help you. 3. The best way to build trust is to show your work in action. I once hired someone because he reached out and explained to me in a loom video why one of my client websites stinked and how that can be fixed. He didn't tell me what he does but showed me. What tips have you found as a manager that you would give future employees?

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Exciting times ahead! As we enter a new era dominated by AI, I’m proud to announce the creation of The Institute - Israel's AI Advancement Center The Mission is to create a strong AI research infrastructure in Israel to develop global solutions in healthcare, finance, cybersecurity, climate science, and robotics. Why it matters? Cutting-Edge AI Research: at The Institute, they're pushing boundaries in AI to solve global challenges—from healthcare to environmental sustainability. Modernizing Zionism: evolving Zionism into a contemporary framework emphasizing technological innovation and global collaboration. Educational Excellence: aiming to educate and empower thousands in the AI field, making Israel a hub for AI knowledge and leadership. Collaborative Ecosystem: Thanks to partnerships with giants like NVIDIA, Microsoft, Ben Gurion University, and many more, this isn't just a vision—but a reality. Let's lead the AI revolution together. Check out the future of AI at work 🔽 #AIForGood #Innovation #GlobalLeadership #TheInstitute #FutureOfAI #TechLeadership #IsraelInnovation

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Want to learn more about Lasso Security? Write in the comments below or DM me.

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Infoshare'24 third tech stage dives deep into everything related to coding: from the tools and best practices to effective testing and the power of AI support. Meet our amazing experts: * Maya Shavin - Microsoft * Medhat Dawoud - Miro * Dominika Zając - Qualtrics * Joseph Katsioloudes - GitHub * Martin Štefanko - Red Hat * Elias Nogueira - Backbase #softwareengineering  #tests  #programming #developmenttools #aitools

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Please watch this video if you cherish life, liberty, and the pursuit of happiness. The POTUS seems to have been hijacked not only by dementia, but also by Islamism, which is sweeping the free world like wildfire. As if 9/11 wasn’t enough. As if Oct 7 wasn’t enough. As if hijacking higher education and our economies in the free world wasn’t enough. It’s time for civil people to take back control and defeat Islamism. The only party that offers a way out right now are the Republicans as seen in this video, along with the Israelis who are fighting this evil while sacrificing their brightest in the process. Please consider making a donation to the speakers in this video, to Israeli soldiers at the IDF, and most importantly - speak up! Sitting quietly on the sidelines as the foundations of the civil world are shaken by Islamism (take 2, after WW2... Islamism is the ideology that inspired German National Socialism, and the one that denies it ever happened while disseminating Mein Kampf in Islamist school systems) is the worst we all could do. If you’re a Muslim that fled Islamism to live in democracies like the U.S. or Israel, you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness. If you consider yourself a liberal, if you’re gay - you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness - you saw what it’s like under German National Socialism - which is today’s Progressivism, brainwashed by Islamism. Let’s fight and reject this horrific evil of Islamism together. There is no other way.

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According to a new report co-produced by Google Israel and RISE Israel (formerly SNPI), there are more than 2,300 AI startups active in Israel today. That number accounts for roughly one quarter of all the technology companies in the country. It is well known that Israel has the highest number of startups per capita in the world, but we must continue to capitalize on the AI moment if we want to hold onto the technology crown. In fact, the report notes that AI startups in Israel are not launching at the pace of previous startup eras. At our Google Cloud Summit Tel Aviv last week, we saw a lot of excitement and innovation around AI. With that in mind, I authored a Google Cloud blog highlighting 5 of Google Cloud Israel’s top AI customers here in Israel that show that Israel is still a leader in new tech. These companies are leading in almost every sector of AI, including healthtech, security, databases, and content creation. I invite you to read the blog and learn more about them: CytoReason, founded by David H. and Prof. Shai Shen-Orr, a tech company transforming biopharma’s decision-making from trial and error to data-driven using an AI Platform of computational disease models. Fairtility, founded by Eran Eshed and Assaf Ben-Meir, is reimagining IVF for the modern fertility clinic with a suite of AI software tools. Hour One, founded by Oren Aharon and Lior Hakim, revolutionizes content creation for businesses by centralizing all workflows in one AI-powered platform Lightricks, founded by Zeev Farbman, Nir Pochter, Yaron Inger and Amit Goldstein, is transforming storytelling with products that integrate AI and video production. Wiz, founded by Assaf Rappaport, Ami Luttwak, Yinon C. and Roy R., recently launched support for Google Cloud Vertex AI. Now, Wiz customers can build, train, and deploy ML models at scale while ensuring they are effectively monitoring and managing the security risks associated with managing AI/ML models. I am personally more motivated than ever and believe even more strongly that Israel will deliver No Matter What. https://lnkd.in/d25ueAyw #Google #GoogleCloud #CloudForIsrael #NoMatterWhat #StartupNation #GoogleCloudSummit

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Over this past year, we’ve learned anew the strength that we have as a nation. And if you’ve read recent headlines regarding funding rounds and exits of Israeli startups, you will see a clear demonstration of resilience in action. According to a recent report by Startup Nation Central, the Israel tech ecosystem has recently completed: - 220 private investment rounds - An estimated $3.1 billion raised - $3.7 billion in M&A transactions - 20 new venture capital funds were established, raising $1.7 billion And it’s not just internal optimism. A recent poll conducted by the global accounting company Ernst & Young showed that about 60% of multinational companies expressed confidence in the Israeli tech industry. Some might say that what happens in Israel is simply miraculous. I say that it’s because of the resilience, grit, determination, creativity, innovation and perseverance of our people. And Google Cloud Israel is proud to support our hi-tech community, from early stage to enterprise and everyone in the middle. 76 years and counting… Israeli tech continues to deliver No Matter What. https://lnkd.in/dbpvwcuW. #GoogleCloud #CloudForIsrael #StartupNation #Resilience #NoMatterWhat

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There were some great conferences in Israel over the last few weeks but let's remember: Networking is critical but considered mid-to-long range BizDev. Your business needs more. Simply put, there are 3 types of BizDev (Business Development) activities: * Near - 1 to 3 months * Mid - 3 to 6 months * Long - 6 months+ To create a successful pipeline, a business or charity needs to be investing time and money into all three. While people argue about the exact split, no one can survive on just long-range BizDev (i.e. Networking and Conferences). Once you make the decision that it's time to invest money into BizDev, make sure all three types are getting attention. #outsourcedFinanceDept #fractionalCFO #israel

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Finaloop’s $35M funding round will change e-commerce! 📈 • 💸 Finaloop raised $35M in Series A funding, led by Lightspeed Venture Partners. • 📍 Based in New York with R&D in Tel Aviv. • 👨‍💼 CEO Lioran Pinchevski, former PwC accountant, founded the company. • 📊 E-commerce projected to surpass $6T in sales this year. • 🛠 Finaloop offers automated bookkeeping and inventory management. • 💰 SaaS pricing starts at $65/month, with options for tax solutions. • 🚀 Customer base grew by 400%, managing $13B in GMV. • 🌐 Integrates with Amazon, Walmart, TikTok, and more. • 📈 Positioned as a critical tool for small e-commerce businesses. ~~~ ✍️How will Finaloop’s $35M funding impact e-commerce? ♻️ Reshare if this resonates with you. 💌 Subscribe to MarketMaze for more insights. Link in bio. #Finaloop #ecommerce #accounting

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CASE STORY - PART 3 - End-2-End analytics ---- So, let's continue our journey. This time I'm gonna tell you about quite an interesting thing - end-2-end analytics, and how we implemented it in Tel Aviv Medical Center - T.A.M.C Ltd. (actual report on the cover, to give you the brief idea what's it's all about 😊) That was one of their main pains when we first met, and also one of the most useful instruments a private clinic can use to improve their marketing. So, to all the CMOs, digital marketing specialists etc. - I would definitely recommend you to check it out. https://lnkd.in/e5-XxdiE #healthcareIT #HealthIT #DigitalHealth #e2eanalytics

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Excited to share that we’ve been featured in People & Computers magazine! 🎉 The article covers our joint customer event with Beecon Security and ReviveSec, where we discussed how our AI-based solutions are enhancing firewall protection in these challenging times. Check out the full piece to see how we’re fortifying cybersecurity together.

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Most companies don't know how to calculate ROI on BCP, they just don't add in loss of business in case production goes down. Once you figure out losses, organizations realize that BCP isn't an insurance policy, it's just being there for your customers. #DataCenters #Israel #CloudServices #TechInfrastructure

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We invite you to watch & listen this interesting episode of "Customer Success Spotlight" podcast, in which Or Memi -אור ממי discusses about BPI- business processes improvement and its connection to customer success.

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Meet Our Team: The Minds Behind Our Success! 🌟 Get to know our charming employee Dana Moradian. She works as a Senior BI Developer at FirmInsights. Dana lives in Tel Aviv, Israel and started working for FirmInsights from the company's foundation day after working at Precise for 7 years! ✅ What are the challenges in your job? As a Senior BI Developer, my main challenge is ensuring data accuracy and reliability in our dashboards, crucial for clients' decision-making. Handling incomplete, inconsistent, or inaccurate data requires robust data cleaning and validation processes. ✅ How did you get your start in this career field? I started as a financial analyst, gaining a solid understanding of the financial industry. This background helped me transition smoothly into BI development, bridging the gap between business needs and technical solutions. ✅ What significant skills have you gained from your past roles? From my past roles, I gained expertise in financial analysis, data visualization, and advanced BI technologies. This blend of business understanding and technical expertise enables me to deliver valuable, relevant insights to our clients. ✅ What gives you energy and motivation at work? Knowing that my work directly contributes to the strategic decision-making and success of our clients is a significant motivator. Providing valuable insights that drive business growth and efficiency is very fulfilling.

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What if all the trending #buzzwords, when put together, actually made sense? 🧐 I spoke about global #election campaigns, and how #AI-generated #deepfake was used in trying to skew them. The talk is in Hebrew, but I'm sure there's an AI for that 😉 It was based on detailed research by CP<R>'s Yoav Arad Pinkas, which can be read here - https://lnkd.in/dGfkR4vE Wikimedia Israel Reichman University Check Point Software https://lnkd.in/dRpPKf3X

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