Dr. Krunoslav Ris, PMP®, PBA®

Digital transformation has become more than a buzzword from the media since companies figured out the importance of rethinking business processes during global challenges.

On its own, the term assumes integration of digital technology into all areas of a business, resulting in fundamental changes to how the company operates and delivers value to customers.

Taking care of and choosing the optimal ICT tools is a constant struggle; the final decision may depend on the consultant’s… Show more

Digital transformation has become more than a buzzword from the media since companies figured out the importance of rethinking business processes during global challenges.

On its own, the term assumes integration of digital technology into all areas of a business, resulting in fundamental changes to how the company operates and delivers value to customers.

Taking care of and choosing the optimal ICT tools is a constant struggle; the final decision may depend on the consultant’s experience. Including all business stakeholders in this process is a must. Creating innovative company culture, continuous learning, and developing new skills with flexible and open communication and willingness to experiment are a challenge.

This complex, comprehensive approach can include implementing new systems, integrating existing systems, and using data analytics and artificial intelligence (AI) or machine learning to drive better outcomes.

By adapting and exploiting digital technology in new ways, businesses can gain better and more detailed customer experiences and build stronger relationships with their clients. In addition, digital transformation can help organizations to be more agile and responsive, which can lead to less time needed for different processes or the ability to adapt quickly to changing conditions.

In a time when change is the only constant – and it is hitting us every day not to forget about that – it is essential to think about digital transformation constantly. Technology improvement, availability, and scalability give us no room for excuses for not using them. Who can say that we are not living in dynamic and exciting times?

The Authors have taken their 20 years of practical experience and put it into this handbook, in which many cases can be found where not every time is a success story.

This book is prepared to provide some insights, give you a fresh overview of what such change can enable, and set up an environment for new technology that will arrive s Show less

Welcome to a comprehensive guide on digital transformation, tailored specifically for the discerning management and C-suite executives who are the key drivers of change in today's dynamic business landscape. This book is designed to equip you with the knowledge, strategies, and insights necessary to navigate and lead your organization through the digital transformation journey.

Digital transformation is no longer a choice but a necessity for businesses to stay competitive, agile, and… Show more

Welcome to a comprehensive guide on digital transformation, tailored specifically for the discerning management and C-suite executives who are the key drivers of change in today's dynamic business landscape. This book is designed to equip you with the knowledge, strategies, and insights necessary to navigate and lead your organization through the digital transformation journey.

Digital transformation is no longer a choice but a necessity for businesses to stay competitive, agile, and responsive to the rapidly evolving digital landscape. It involves the integration of digital technology into all areas of a business, fundamentally altering how it operates and delivers value to its customers. However, the process is complex, multifaceted, and fraught with challenges. This book aims to demystify digital transformation, providing you with a roadmap to successfully steer your organization through this critical process.

Understanding the time constraints and the need for quick, actionable insights of busy executives, each chapter of this book begins with an 'Executive Takeaway.' These concise summaries distill the essence of each chapter, allowing you to grasp the key points and apply them immediately to your digital transformation initiatives.

To further aid your understanding, the book includes a list of key acronyms used in the digital transformation process. These will serve as a handy reference, helping you familiarize yourself with the terminology and concepts of digital transformation.

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The future has already begun. The banking industry needs to adjust, or it will disappear in the next decade. With the help of 5G, next-generation intelligent ATM-like devices will have highly integrated functions and use technologies such as artificial intelligences-assisted self-service contactless interfaces with facial recognition and digital signatures. This book focuses on new experiences clients can expect when connected to a 5G network with a 5G device. By 2022 we hope that 5G… Show more

The future has already begun. The banking industry needs to adjust, or it will disappear in the next decade. With the help of 5G, next-generation intelligent ATM-like devices will have highly integrated functions and use technologies such as artificial intelligences-assisted self-service contactless interfaces with facial recognition and digital signatures. This book focuses on new experiences clients can expect when connected to a 5G network with a 5G device. By 2022 we hope that 5G will:

Drive accelerated mBanking growth.

Power augmented reality /virtual reality.

Make Video shopping experiences more widespread and compelling

Enable banks to deploy highly personalized customer service experiences

Support time-sensitive banking applications, like online stock trading, where milliseconds can determine a gain or loss

Improve security and fraud prevention bycomputing and exchanging more data traveling between parties in real-time

Enhance mPOS transactions and utilization. 5G holds the potential to accelerate mobile point of sale (MPOS) transaction processing time and improve connectivity

In order to explore these topics, this book covers:
• Decentralization of the banks
• Banking without banks
• 5G will change the modern banking industry
• Blockchain adoption by the banking industry Show less

Abstract: The banks are known as monetary management institutions because they deal with money. There is a number of customers that a bank daily interacts with. In this technology era, when everything is moving to automation from the beginning step to final product manufacture, medical checkups, medical reports, and evaluation, the banking system is still working on the legacy system. Instead, with the participation and implementation of new Virtual Assistant-powered with AI and Machine… Show more

Abstract: The banks are known as monetary management institutions because they deal with money. There is a number of customers that a bank daily interacts with. In this technology era, when everything is moving to automation from the beginning step to final product manufacture, medical checkups, medical reports, and evaluation, the banking system is still working on the legacy system. Instead, with the participation and implementation of new Virtual Assistant-powered with AI and Machine Learning technology in the banking sector, the institutions are again using the legacy system or may be bound to use the legacy system. This research will help to elaborate and emphasize the impact of the implementation of automation, using artificial intelligence in the banking business process. This research will be based on the quantitative as well model base prof of system performance using different analytical tools like SPSS. This automation process will help the institutions to enhance proβitability, performance, and reduce human dependency. In a nutshell, Virtual Assistants powered with Artiβicial Intelligence will improve the business process performance in every sector of business, especially the banking sector. Show less